Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.8/5

Disgnostic
January 08, 2026
Overall rating

Service was exceptional. Appreciated all he did for determine the issue.

Cliff C,

Baker City, OR
Knowledgeable, prompt, quick
January 07, 2026
Overall rating

The technician was able to solve all the issues and explain the problem. He was able to quicky fix the issue once the parts got here, was able to explain the reasons for the failure and was courteous throughout the service call.

Edwin M,

Rosenberg, TX
repairs
January 07, 2026
Overall rating

Ward was very pleasant - his job today was to replace the compressor and condenser - a two hour job. Am hoping that this repair will take care of the on-going issue from August 2025 - fingers crossed.

Brenda C,

Hanford, CA
Washing machine repair
January 07, 2026
Overall rating

Very quick and had a good understanding of how the machine works. Communicates well.

Douglas B,

Gilbert, AZ
Knowledgeable Technician
January 07, 2026
Overall rating

Felix was professional, efficient and knowledgeable. We were pleased with his work

Stephen H,

Long Branch, NJ
Service for fridge that doesn't have compressor
January 07, 2026
Overall rating

Robert was really friendly and tried to help but the problem was that the part wasn't available. But he really tried to help.

Tom A,

San Carlos, CA
Hopefully good to go
January 07, 2026
Overall rating

So far, so good, but part ordered was delivered by next day, but I was unable to update service completion date, so had to wait additional week.

Judy W,

San Luis Obispo, CA
Please rate the service provided by Lawson
January 07, 2026
Overall rating

Lawson was respectful, courteous and answered all my questions. He made sure everything checked out replacing my water filter.

Stefanie W,

Redding, CA
Service Technician
January 07, 2026
Overall rating

Jim, was friendly, courteous & educated in his field. Jim repaired my baking element in no time. He was efficient & neat. I highly recommend him 2 other customers. Ur service has been nothing but top notch. Very happy with ur service.

Carol A,

Metuchen, NJ
Home Owner Franklin Tennessee
January 07, 2026
Overall rating

Mr. Kenneth did a great job! He is a great representative of the Sears Home Services Team!

Keith M,

Franklin, TN