Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services

Total reviews

47.4K

Average Rating

4.8/5

Excellent service
June 15, 2026
Overall rating

Steven was very personable and professional, and solved my problem!

Pennie N,

Lexington, KY
Dishwasher overflowed
June 15, 2026
Overall rating

Brian was very efficient and knowledgeable about the issue with my dishwasher. He installed the part that had been faulty and ran the dishwasher to make sure it was working.

Terry J,

Columbus, OH
Service complete
June 15, 2026
Overall rating

Manuel was efficient helpful and explain the process. He did great and I appreciate it. To bad the sears process for keeping me aware of they Why getting Manuel over 2 weeks after first technician was engaged.

Martin M,

Longwood, FL
Al Stallone
June 15, 2026
Overall rating

Disappointed that dryer still not working. John was very professional and answered all questions.

Albert S,

Canton, OH
Henry's expertise
June 15, 2026
Overall rating

Henry was early to the job which was awesome! He did some good troubleshooting and solved the problem swiftly. I appreciate his attitude and superior service.

Debbie J,

Pensacola, FL
Good Job!
June 15, 2026
Overall rating

Marty found the problem quickly and explained several options on solving the problem. He did a great job.

Richard B,

Reed City, MI
Exceptional service
June 14, 2026
Overall rating

I have had many different Sears technicians service my appliances over the past 20+ years and none have been as knowledgeable and effective as Scott. On time, courteous, and ALWAYS gets the job done satisfactorily.

Femi D,

Reisterstown, MD
Friendly Repairman
June 14, 2026
Overall rating

You never know what to expect when you book a repair service on line, but David exceeded our expectations. He was prompt as well as knowledgeable and took the time to explain the source of the problem with our washing machine. I will definitely call on Sears Home Services the next time an appliance needs repair.

Ava A,

Canyon Lake, TX
Shows respect
June 14, 2026
Overall rating

Well mannered person and explained the problem with the appliance values his work . Very satisfied with his job

Mirta R,

Granada Hills, CA
Excellent service by Israël.
June 14, 2026
Overall rating

Israël was able to replace the dryer switch and get my dryer working again! Thank you so very much!

Marco M,

New Orleans, LA