Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.1K


Average Rating

4.8/5

Already gave five star.
May 14, 2026
Overall rating

Finally after all the time from the first appointment on the 7th of May and two rescheduled appointments the job was finally completed on May 13th.

John O,

St Petersburg, FL
Dryer professionally serviced
May 14, 2026
Overall rating

Tom came to my home, was polite, respectful of the home's cleanliness, and performed the service I needed to service the clothes dryer. He was educated on the exact model i had and what to do, not guessing as he went along. When finished my clothes dryer was working well.

Dolores K,

Tinley Park, IL
Always excellent service with this tech
May 14, 2026
Overall rating

Always careful and meticulous service from Severino. This is maybe the fourth or fifth time that he's serviced our HVAC system. He gives good advice and is patient with questions.

Madeline Z,

College Park, MD
Washer repair
May 14, 2026
Overall rating

The guy took one look at the inside of my washer and knew immediately what the problem was. He was on point.

Linda G,

Atlanta, GA
Very satisfied
May 14, 2026
Overall rating

James was on time for appointment. He resolved the dryer issue efficiently, was knowledgeable, and answered our questions to our satisfaction.

Lee P,

Petersburg, MI
Experience
May 14, 2026
Overall rating

The technician was professional and courteous, Sears services were quick and easy. I would definitely recommend the company to others.

Vajiga L,

Detroit, MI
Freezer buildup
May 14, 2026
Overall rating

Professional customer service. Courtesy. Knew what the issue was from beginning and was knowledge to the situation. Would request him personally.

Frances M,

Saint Albans, NY
Service was good
May 14, 2026
Overall rating

Please correct the spelling of my name. You have Soprano; the correct spelling is Ceprano.

Donna S,

North Providence, RI
Dryer repair.
May 14, 2026
Overall rating

Will was great on time efficient and polite. I was surprised at the cost having to pay for drive time that should be told up front. Thank you even though it needed another part I chose not to put any more money into the old machine.

Kurt J,

Cheboygan, MI
Service on my washer
May 13, 2026
Overall rating

Francisco is always very nice. He fixed my washer very polite and honest. Joyce Minear

Joyce M,

North Hollywood, CA