Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.8/5

Don't know what this means
January 10, 2026
Overall rating

Getting in touch with Sears repair service is a nightmare. No one to talk to, just press this number and that number. No one to clarify times. However, when Don called me to arrange a time, my experience changed. He savaged the bad impression I had of Sears repair service. He is indeed a professional who cares about his customers. He had to come to my home twice because we needed a part. He has great communication skills and knows how to relate to his customers. Something you don't get with a menu that says "press 1."

Patricia W,

Anacortes, WA
Mark was excellent.
January 10, 2026
Overall rating

Mark was excellent. Very thorough! On time and very pleasant.

Rich H,

Lake Forest, CA
Service technician
January 10, 2026
Overall rating

Very kind, courteous, and knowledgeable. Very willing to fix the issue.

Michael P,

Temple City, CA
Sayed saves the day!
January 10, 2026
Overall rating

Sayed was great! He is so knowledgeable and professional. Thanks for fixing our dryer!

Kimberly K,

Alamo, CA
Repair
January 10, 2026
Overall rating

Adam was very knowledgeable and explained things to us as to what has been going on

Tammy A,

Riner, VA
Washing Machine repair
January 10, 2026
Overall rating

Knowledgeable and efficient service technician. Timely arrival and good customer service.

Frank M,

Concord, NH
A very nice and knowledgeable person.
January 10, 2026
Overall rating

Frig suddenly wasn't dispensing water or ice thru the door. Nothing was making it work. William came in and moved the arm thing over a tad and it worked. William gave me the price to replace it which was over $400. Glad he fixed it even tho it cost $129. Thank you William for being so knowledgeable and honest.

Carole F,

Victor, NY
Fast and efficient
January 10, 2026
Overall rating

The service was timely and efficient. A bit more expensive than I wanted but all good

Carol M,

Tacoma, WA
Bradley
January 10, 2026
Overall rating

TOP NOTCH SERVICE. On time. Had us up and running in know time.

Michael P,

Elberfeld, IN
Courteous, knowledgeable and efficient
January 10, 2026
Overall rating

Satisfied with the work done from start to finish. Came back as soon as part was received

Kevin B,

Mansura, LA