Kenmore Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.4K
Average Rating
4.8/5
Mustafa and Saddiq
We really appreciated the time and effort they all put into repairing a 15 year old range/oven. Very polite and helpful.
William B,
Falls Church, VA5 stars
The appliance repair service provided by Michael deserves a 5 star rating.
Tiffany Y,
Tucson, AZWasher and Dryer Service
I have never had a better technician come to my house!! Don is simple outstanding in every way. His communication and service is second to none. I will only buy Sears appliances mainly because their online service portal is so easy and user friendly and their technicians are always first class. Thank You!! Sears
Bradley D,
Arlington, WARollers replaced on dryer
Alex did a great job very professional and knowledgeable I would highly recommend him
Gregory G,
Ellenwood, GATechnician was excellent despite not fixing the fridge
Technician was cordial, knowledgeable and explained everything. That said, I was disappointed with the overall service because parts to repair my refrigerator have been discontinued, so he was unable to do a repair. I was charged for a service call without having any resolution. Had this been explained to me from the get-go (perhaps by a live agent instead of an AI agent), I might have made a different choice about hiring this company.
Holly F,
Teaneck, NJExcellent and Thoughtful
Thank you for fixing my washer - your analysis and execution was so thoughtful and quick! I was impressed!
Lilac S,
Newton Center, MAOven repair
David was very professional, knowledgeable, and clean. He explained what he was doing and why. Then once he was finished he cleaned up the mess he had created. Great job!
Genice J,
Crystal Springs, MSDishwasher
Brian was very thorough and knowledgeable! He did work quickly and effectively.
Maurice B,
Quakertown, PAThis man was awsome!
He checked out everything on old washer & price of new washer was cheaper. I had many questions & he answered all. He was very thorough. Serviced dryer also. Friendly, professional, cheerful.
Marie D,
Centennial, COpoor reponse
Eric was great, but after waiting all week for the part needed, the part was never available. So Eric did nit show up due to the part not being available. I has to call Eric to get a response in the afternoon. I was told that now I need a new dryer. I wasted a week for nothing.
Ricardo P,
Rockledge, FL