Kenmore Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.4K
Average Rating
4.8/5
Great technician
Mohammad was very efficient and knowledgeable. He diagnosed the problem and offered solutions.
Katherine S,
Walkersville, MDKnowledgeable and diligent
Very impressed by Naser. Knowledgeable, diligent and i also learned a lot more about how to maintain our appliances better at the same time. Thank you!
Ian B,
Silver Spring, MDService rating
I'm very happy Travis is my technician. He is courteous, listens, and very professional and knowledgeable…my machine is working! You're lucky to have him as your employee!!!
Pearl K,
Hilo, HIRepair man
Very timely polite , shows expertise and knowledge of the products
John L,
Kailua, HIMaintenance visit
Mouhamed is very pleasant and shared lots of good information about maintaining the furnace.
Irene C,
Chicago, ILHis explanation was fully understood and he was really nice
When I built my house I purchased all Kenmore appliances. That was in 2003. Now I have a serious problem that could have been avoided if your salesman would have taken the time to explain how to clean the drain and how it had to be done once a year. I remember how much I spent and how happy your salesman person was to make the sale. Now I am 82 and handicapped and unable to do the work and it is frozen up and I can't do the work
Susanh M,
Cantonment, FLWashing machine
He was funny yet knowledgeable. Fixed it well. Thank you
Marian R,
Onset, MAExcellent senior technician
He is very knowledgeable and always resolves issue on the first visit.
Beatriz M,
Oakland, CADryer had error code
Connor came in diagnosed the problem ordered. The part part was lost at the post office. I drove over there got the part. Your app does not work very well and trying to get a hold of people. I was trying to let them know. The part was not here yet your app does not do that. You need to add more options for your app to keep in communication. He would've wasted his trip if I hadn't gone to the post office to see why it wasn't delivered to my house. There was no way for me to track the shipment on the app like the app says I can that is a fallacy both Connor and I try to do it.
Dennis T,
Bemidji, MNDryer Repair
He was very fast, efficient and friendly. Thank you very much!
Marion N,
Houston, TX