Kenmore Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.4K
Average Rating
4.8/5
Technician
His personality and his work was a 5 Star overall.
Linda B,
Dallas, NCTechnician
Great! The technician was very helpful and friendly and completed the job. Thank you!
Judy T,
Calabasas, CAEric
Very professional and very educated. We have been without a washing machine since December 30, I think that the Park Should Have Been Here earlier, but Nevertheless, it's already fixed
Alina C,
San Juan, PRService on Kenmore Oven
We enjoyed Tom. He was very professional and explained what had happened and what the cost was to replace the broken piece. You have an excellent person working on your team! Thanks Tom for restoring my oven!
Joanne N,
Mays Landing, NJOn time, great service & friendly!
I had purchased a brand new dishwasher and when I opened the box, the door was not aligned correctly. I put in a warranty service call. Dave showed up on time & fixed the problem.
Kyle M,
Sterling Heights, MIWashing machine and dryer
Theo did a great job in fixing a problem with a switch on the washing machine . He also did a fine job with tuning up our dryer.
Gregory C,
Yorktown Hts, NYDaryl
He was very patient with Choice Home Warranty after he told them that no parts were available for our microwave.
John/donna K,
Leavenworth, KSFine and honest
Competent, and honest. Not much more to add. So this is 10 words.
David K,
Santa Fe, NMGreat experience
Dwayne was professional and knowledgeable about my washing machine and repair. I appreciate Dwayne's honesty and help
Nicole H,
Dallas, GAGreat service guy – – but a scheduling nightmare!
Sears's home Services has gotten rid of all the humans involved in scheduling. And it's clear that that we need humans in a scheduling function at least so far we had two missed appointments to get our dryer fixed. The technician who fixed it was excellent and very experienced but I suspect he is over scheduled and we don't have any way of reaching anybody regarding the schedule.
Carol Y,
Belmont, MA