Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.8/5

Satisfied
January 15, 2026
Overall rating

Great service, great advice to follow the operation of this washer

Francisco C,

Huntington Park, CA
Washing machine repair
January 15, 2026
Overall rating

Jason was great. He was able to schedule an appointment right away and let me know what the problem was. I appreciate the prompt service from Sears. Thank you

Regina Q,

Lewes, DE
Mrs Lillie Harris
January 15, 2026
Overall rating

Great experience. Repairman was personable, competent, explained what he was doing, and why, safety precautions. My oven, is working, and I'm completely satisfied. Thanks......

Lillie H,

Cincinnati, OH
job well done
January 15, 2026
Overall rating

completed the repair in a timely manner, was professional and polite

Mary S,

Massillon, OH
Awesome!
January 15, 2026
Overall rating

Shane did a great job and is very efficient and knowledgeable.

Virginia C,

Ridgecrest, CA
Jorge was great
January 15, 2026
Overall rating

Professional, polite- Jorge fixed the oven issue and explained what he did. Very good

Tammy W,

Beverly, MA
Gets the job done.
January 15, 2026
Overall rating

Good tech knowledgeable and professional works well just wish that I could have spoken with a person. And not AI crap.

Samuel C,

Absecon, NJ
Professional
January 15, 2026
Overall rating

He was knowledgeable regarding my problem and provided me with courtesy and professional service.

Angela T,

Chicago, IL
Thorough and patient
January 15, 2026
Overall rating

Hermon investigated our 25 year old fridge, which has worked the entire time, to help find out what might be causing our excess electricity consumption. He carefully checked every component while patiently explaining each part and teaching me exactly what is working correctly and why. He ruled out the most obvious (and most expensive) likely cause, and now we're testing for a few days to see if we can narrow it down to something more manageable. He also helped me clear out the mouse nest in the base. Many technicians would have gone straight to "time for a new fridge," so we really appreciated that.

Richard C,

Brenham, TX
Kenmore elite dryer repair
January 14, 2026
Overall rating

Tech was very professional and polite. Tech was very knowledgeable and work was completed in a timely manner. Thank you

Raymond V,

Elk Grove, CA