Kenmore Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.4K
Average Rating
4.8/5
Efficiency
Our repair was done well with efficiency. Parts arrived after a month, but all is well.
Jonathan S,
Portland, MERefrigerator repair
Very dedicated friendly professional staff. Cared about making sure the task was completed correctly.
John S,
Goreville, ILMasterclass
James was diligent and knowledgeable. Efficiently resolved my issue in record time and was incredibly friendly.
Richard D,
West Milford, NJDryer Repaid
John was excellent each and every time he came out to attempt repair of our dryer. He had attempted repair several times since the initial request to repair in November 2025. Each time Sears ordered an aftermarket part, each time, the aftermarket part did not work. This time, however, the OEM parts (all of them) were installed and finally, two months later, I have a functioning dryer. John was excellent! Sears parts ordering was terrible. Had they ordered OEM parts to begin with my dryer would have been repaired two months ago.
Rob M,
Chino Valley, AZKnows his stuff
He was pleasantl and very knowledgeable and very helpful he did a great job
Mac M,
Lake Havasu City, AZWasher
Very professional. Recommend using the service to everyone. Thank you
Donna S,
Clinton, TNKnowledgeable
Fixed the original problem and noted that we had another. He showed us what to do but we asked him to do it at a nominal charge. Thankd
Diann Z,
Los Alamitos, CAService Technician - Taj Mohammad
Taj was on time, was professional when he diagnosed the issue, he was clear and concise in explaining the remedy and he followed up with a phone call for further information in a very timely manner. Please thank him for me.
Judy C,
Elk Grove, CARepaired our Kenmore washer.
He diagnosed and repaired the washer very knowledgeable and excellent service. Can't thank you enough.
John R,
Gardnerville, NVMrs.jones
Michael was very hard working..unfortunately unable 2 fix..too old/parts froze up..he requested a new one…the only thing left 2 do
Chris J,
Pinson, AL