Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.8/5

Air conditioner
January 16, 2026
Overall rating

Jerome was very good at diagnosing and fixing the problem.

Carlos C,

Marrero, LA
Great technicians
January 16, 2026
Overall rating

Technicians quickly did a complicated repair. That were very competent.

Jonathan S,

Danville, CA
Dryer repair
January 16, 2026
Overall rating

Steven fixed the dryer amazing & fast. The washer had been unhook my hope was that he would hook the washer up so we were ready to go. But no such luck. Dang!

Deborah S,

Rexburg, ID
Repair
January 16, 2026
Overall rating

Jorge was prompt, very knowledgeable and efficient in the diagnosis and repair of my dryer. He explained the process thoroughly and answer our questions . 5 Star repairman .! Would request him for any repair!

Mary T,

Crystal Lake, IL
Finally a fix thanks to Clay & trainee Ron (Rob?)
January 16, 2026
Overall rating

After more than THREE MONTHS without a washing machine, (that a different Sears technician BROKE during a superficial part repair) SEVERAL days confined to my house, many days & dollars at laundromats, lots of run around, cancelations, etc. I am ELATED to report that these two lovely men showed up, spent about 10 minutes fixing it, stayed to MAKE SURE IT WORKED (you'd think that would be a no brainer,) & just left me with a working machine & a LONG AWAITED smile on my face. YOUR COMPANY should be embarrassed by allowing situations like this, but Clay, Rod, Doug & Chris couldn't have been nicer or more knowledgeable.

Sarah M,

Wildwood, MO
Service call
January 16, 2026
Overall rating

Extremely knowledge and took the time to explain everything to me! Excellent tech!!!

Frances R,

Cicero, IL
Wash machine repair
January 16, 2026
Overall rating

Knowledgeable. Kind. Educates about various aspects of the machine and how it relates to the repair.

Marie D,

Gray, TN
Great service, thank you for your service
January 16, 2026
Overall rating

Great service… thank you for your service ***** we will definitely use him again if we need him

Florentino M,

Orlando, FL
Very helpful!
January 16, 2026
Overall rating

Charlie was very nice and helpful. I did a great job servicing my dryer and it works better then ever!

Jolene G,

White Lake, MI
Great Service!
January 16, 2026
Overall rating

Dujuan was very helpful, pleasant and fast - he got my washing machine up and running. Thank you!

Greg M,

Little Rock, AR