Kenmore Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.4K
Average Rating
4.8/5
Great Service
Tech arrived as scheduled, he was fast and finished quickly. He left are clean and I was pleased with his service.
Mayrene V,
Pasadena, CAOven Shuts Off While Cooking
Rachid was thorough and efficient with evaluating electrical and heating elements and explaining my options!
Michelle G,
Sterling, VAFridge problems
Jim is awesome, Jim is polite, Jim is knowledgeable, Jim is awesome!
David L,
Kennebunk, MEDryer repair
Excellent service Very professional Very fast Very friendly Great service
Jim M,
Quincy, FLJoseph Keohan
Jacob provided excellent service, with professionalism and courtesy. Great employee worthy of all possible considerations!
Joseph K,
Elmhurst, NYResolved the issue
Jose was very knowledgeable and finally figured out what the issue was with my refrigerator. He was able to repair the problem and clearly explained what the issue was . was very happy with his service!
Willie W,
Monterey Park, CAFast and efficient service
Kevin Carl prior to arranging so that we were prepared for the item that he was coming to service which was a refrigerator and freezer. He diagnosed the problem and repaired the issue expeditiously.
Janis G,
Balch Springs, TXTerrible Automated Scheduling
All three technicians we had on this dishwasher repair were great, especially Sal. However the automation you use for scheduling is horrendous. I seriously doubt I would use your services again if I had the choice.
Robert H,
Canonsburg, PAcanceled appt
Leroy has repaired products for me in the past and he is very good. My problem is I had an appt waited for someone to show up (3 weeks ago) and sears sent me a text saying they could not get out on that date after my time slot expired. I was given a new appt 3 weeks later for a repair of the dryer which could not be used! I tried calling a real person and was on hold for 30. minutes and it rang through and the voicemail said we have closed call back later (even though I have a contract with sears I called a local repair and paid to have the repair made the following day! I guess I will not be renewing this contract what a shame but I guess un til AI ca do the repairs maybe it should not be the contacts so sad
Robert R,
Novato, CAFriendly
Angel is very nice and friendly. I was happy to have him as my tech.
Allison K,
Phillipsburg, NJ