Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.8/5

Excellent service
January 21, 2026
Overall rating

He was friendly, professional, thorough and on time. Highly recommend

Cheryl P,

Midlothian, VA
Great service
January 21, 2026
Overall rating

Professional, personable, and knowledgeable. Thank you again for your help.

Emma H,

Kunkletown, PA
Mustafa and Saddiq
January 21, 2026
Overall rating

We really appreciated the time and effort they all put into repairing a 15 year old range/oven. Very polite and helpful.

William B,

Falls Church, VA
5 stars
January 21, 2026
Overall rating

The appliance repair service provided by Michael deserves a 5 star rating.

Tiffany Y,

Tucson, AZ
Washer and Dryer Service
January 21, 2026
Overall rating

I have never had a better technician come to my house!! Don is simple outstanding in every way. His communication and service is second to none. I will only buy Sears appliances mainly because their online service portal is so easy and user friendly and their technicians are always first class. Thank You!! Sears

Bradley D,

Arlington, WA
Rollers replaced on dryer
January 21, 2026
Overall rating

Alex did a great job very professional and knowledgeable I would highly recommend him

Gregory G,

Ellenwood, GA
Technician was excellent despite not fixing the fridge
January 21, 2026
Overall rating

Technician was cordial, knowledgeable and explained everything. That said, I was disappointed with the overall service because parts to repair my refrigerator have been discontinued, so he was unable to do a repair. I was charged for a service call without having any resolution. Had this been explained to me from the get-go (perhaps by a live agent instead of an AI agent), I might have made a different choice about hiring this company.

Holly F,

Teaneck, NJ
Excellent and Thoughtful
January 21, 2026
Overall rating

Thank you for fixing my washer - your analysis and execution was so thoughtful and quick! I was impressed!

Lilac S,

Newton Center, MA
Oven repair
January 21, 2026
Overall rating

David was very professional, knowledgeable, and clean. He explained what he was doing and why. Then once he was finished he cleaned up the mess he had created. Great job!

Genice J,

Crystal Springs, MS
Dishwasher
January 21, 2026
Overall rating

Brian was very thorough and knowledgeable! He did work quickly and effectively.

Maurice B,

Quakertown, PA