Kenmore Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.4K
Average Rating
4.8/5
He pinpointed the problem. Could not repair.
Sears is very professional and courteous. Thank you very much.
Gracie L,
Saint Mary, MOKnowledgeable and undeniable expertise
I am very happy with the service the Sears repairman. My machine was operating as designed within the hour. Thankful for his skillful talent and knowledge.
Joyce S,
Millsboro, DEFrank
Excellent. On time. Great! No complaints. All good. Well done.
Jeff B,
Eau Claire, WIReview
Michael is exceedingly knowledgeable, polite, efficient, and gets down to the job at hand. He is a precious gift in the world of equipment repairs!
Peggy S,
Havelock, NCLew is Great
Lew gets the job done and leaves the place like he found it. He is pleasant to have in my home. He makes helpful suggestion regarding appliance maintenance
Pauline C,
La Grande, ORQuick and professional
Service was quick and handled my issue promptly. Tech was professional and is a knowledgeable expert.
Franklin S,
Albuquerque, NMGreat guy! Works for a terrible company
James has tried to repair my refrigerator since August 2025. He is the ultimate repairman that one would welcome in their home to repair their appliance. It is now February 12, 2026 and it is still not fixed. The company has shipped damaged parts many times. AI has cancelled 6 appointments that were scheduled for repair. This is why I am still waiting to get my refrigerator repaired.
Joel W,
Reklaw, TXService
Tam has been the only good part of dealing with Sears
Terence B,
Fountain Hills, AZAwesome!
Randall was right on time, checked out the problem and gave me options for repair. He was most courteous and efficient.
Patti B,
Makawao, HITechnician knowledgeable and friendly
The tech was unable to repair my washing machine through no fault of his own. He ordered the necessary part 4 times and each time the replacement part, even though it had the correct part number, did not work. So even though the original part has issues, the original part worked better since the replacement parts didn't work at all.
Daniel G,
Hampstead, MD