Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.8/5

Great to work with
January 23, 2026
Overall rating

Explained what needed repair and provided good solutions. Professional and friendly. Would highly recommend!

Kimberly W,

Atlanta, GA
Review
January 23, 2026
Overall rating

Very good tech. Quick diagnosis and repair. Would highly recommend Caden

Bruce V,

Mcfarland, WI
Great technician
January 23, 2026
Overall rating

Mohammad was very efficient and knowledgeable. He diagnosed the problem and offered solutions.

Katherine S,

Walkersville, MD
Knowledgeable and diligent
January 23, 2026
Overall rating

Very impressed by Naser. Knowledgeable, diligent and i also learned a lot more about how to maintain our appliances better at the same time. Thank you!

Ian B,

Silver Spring, MD
Service rating
January 22, 2026
Overall rating

I'm very happy Travis is my technician. He is courteous, listens, and very professional and knowledgeable…my machine is working! You're lucky to have him as your employee!!!

Pearl K,

Hilo, HI
Repair man
January 22, 2026
Overall rating

Very timely polite , shows expertise and knowledge of the products

John L,

Kailua, HI
Maintenance visit
January 22, 2026
Overall rating

Mouhamed is very pleasant and shared lots of good information about maintaining the furnace.

Irene C,

Chicago, IL
His explanation was fully understood and he was really nice
January 22, 2026
Overall rating

When I built my house I purchased all Kenmore appliances. That was in 2003. Now I have a serious problem that could have been avoided if your salesman would have taken the time to explain how to clean the drain and how it had to be done once a year. I remember how much I spent and how happy your salesman person was to make the sale. Now I am 82 and handicapped and unable to do the work and it is frozen up and I can't do the work

Susanh M,

Cantonment, FL
Washing machine
January 22, 2026
Overall rating

He was funny yet knowledgeable. Fixed it well. Thank you

Marian R,

Onset, MA
Excellent senior technician
January 22, 2026
Overall rating

He is very knowledgeable and always resolves issue on the first visit.

Beatriz M,

Oakland, CA