Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.8/5

Service
January 24, 2026
Overall rating

It showed up every time a service call was made

Patricia S,

Saint Regis Falls, NY
Great experience!
January 23, 2026
Overall rating

Nick is the most professional technician that I've ever met. Not only is he professional but he's friendly and knowledgeable about the products that I have. I hope that he is the technician that I will see if I need to use the Sears services in the future.

Jane Q,

Kerrville, TX
Dryer repair
January 23, 2026
Overall rating

Very courteous and professional. Was ontime and was very thorough.

Denice B,

Fullerton, CA
Best technician from Sears so far
January 23, 2026
Overall rating

Excellent service! The technician came to repair my refrigerator and was extremely helpful, knowledgeable, and gentle throughout the entire process. He took the time to explain what was going on and gave me great maintenance advice to help prevent future issues. You can tell he truly cares about his work and his customers. I highly recommend him!

Vanessa F,

Wichita, KS
Good experience
January 23, 2026
Overall rating

Personable and helpful… would use service again if necessary. Thanks

David V,

Dartmouth, MA
good job
January 23, 2026
Overall rating

Tech Josh was one time , completed repair satisfactory, explained about replaced part.

Louis B,

Haines Creek, FL
Technician gets a 5 star
January 23, 2026
Overall rating

Although our kitchen range was unrepairable, I loved the interaction with the technician. He explained the problem with the oven very well, also he was kind and very polite. What I dislike Sears, I hate your policy of AI. if it takes me an entire year to find a Repair Service business that we can can communicate with verbally then so be it!

Odessa B,

Shaker Heights, OH
Burner not working
January 23, 2026
Overall rating

Patricio was very professional, respectful and pleasant. I hope if we ever need something repaired again, he is sent again.

Russelvicki S,

Santa Rosa, CA
Excellent
January 23, 2026
Overall rating

Juan was knowledgeable about the dryer. He checked all issues and was able to get us back up and running properly.

Fayetta B,

Bessemer, AL
Dryer repair
January 23, 2026
Overall rating

Johnny was on time (actually was able to come earlier) and fixed our noisy dryer by replacing some rollers and cleaning out years of lint. Great service!

Kevin C,

South Pasadena, CA