Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.1K


Average Rating

4.8/5

Freezer
May 15, 2026
Overall rating

Reviewed 16 year pld freezer, compressor bad not worth repairing

Dave T,

Kirkland, WA
Ryan B
May 15, 2026
Overall rating

He was polite and professional. Unfortunately, the repair attempts to the refrigerator, both temporary and permanent, did not last, but I do not attribute that to him.

Douglas N,

Pioneer, CA
Repaired our freezer
May 15, 2026
Overall rating

Very professional and polite knew what was wrong when I told him my problem.Talked me threw step by step during process. Recommend him next time. Problem was fixed.

Richard S,

Newark, DE
Washer repair
May 15, 2026
Overall rating

Your technicians are good at what they do but communications with Sear's leaves ALOT to be desired.

Doris M,

Springfield, MO
I don't know what this means
May 15, 2026
Overall rating

I was satisfied with both techs Sears sent to fix my refrigerator.

Joan D,

Moultrie, GA
The best
May 15, 2026
Overall rating

Lew always does an excellent job. He is the best

Tracey G,

La Grande, OR
Service Technician
May 15, 2026
Overall rating

Your technician was knowledgeable as well as thorough in about my dryer repair. He had the necessary parts available to fix the problem the very same day which is always a plus. He cleaned the dryer and the "work space" area. He was a blessing. He also helped set me up with a new "appliance service plan". Thanks so much.

Andy P,

Germanton, NC
Great job!
May 14, 2026
Overall rating

He was courteous, competent and professional. Very pleased with his help.

Elizabeth D,

Advance, NC
Extremely knowledgeable
May 14, 2026
Overall rating

Tyler did an excellent job of explaining everything and was extremely knowledgeable.

Jeanne D,

Brandon, FL
Professional, Experienced, Trustworty
May 14, 2026
Overall rating

Thank you Raymond. You are professional, experienced and honest with the diagnosis for the appliance. I felt confident you were giving us the best service and your honest appraisal saved time and money. In today's economy, that means a lot. Your work ethic and friendly service made the experience positive and memorable. Thank you!

Sharon F,

San Diego, CA