Kenmore Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.4K
Average Rating
4.8/5
very pleased
Andre was very pleasant. Explained things very clearly. Glad that I called Sears Home Services about my refrigerator issue.
Barbara S,
White Plains, NYRefrigerator repair
Very cordial, knowledgeable technician. He serviced us previously n did well.
Toshiko S,
Honolulu, HIMatt
Kind smile. On time. Professional. Informative. Wasn't able to fix unit as part is out of stock. If the company would have contacted me to understand what the problem was, I could have avoided an unnecessary charge .
Matthew R,
Santa Rosa, CAEvaluating condtion of my F
Technician very polite and informative and gave me some suggestions.
Harry Y,
Honolulu, HICustomer Centric tech!!
Sean was professional, helpful and focused on making sure the customer's needs were met.
Richard W,
Springboro, OHDryer
Getting through to schedule the service was a disaster. Then from saying someone was on the way from 7am etc etc and finally arriving at 3:15 is unacceptable.
George R,
Fairless Hills, PAExcellent all round
We have had sears protection agreements for decades and this is one of the best technicians we have had. The tech was very kind, knowledgeable and took his time to fully service our dryer and answer any questions we had. A sharp difference from what we are used to getting from Sears. I hope we have more techs like him.
Raghurami R,
Beaumont, TXGreat Service
Luis from Sears Home Services was professional and friendly. Great service!
Arun M,
Desert Hot Springs, CAScott called before appointment and was thirough
It took 5 times for someone to complete job 1 was ordered parts 2nd & 3rd time no show by tech 4th time discovered wrong part was ordered and 5th time actually completed!!! Horror dealing with AI
Dina G,
Oxford, CTMonique Williams
He was quick and efficient my dishwasher is working good.
Mamie A,
Daphne, AL