Kenmore Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.4K
Average Rating
4.8/5
Oven igniter replacement
William was very knowledgeable. You could tell he had a lot of experience. He was very efficient. He made sure oven worked after part was replaced. He was very friendly and polite.
Patrickbrid Q,
Memphis, TNDryer inspection
He informed us better about what was broken, and the availability of replacement parts.
Charles T,
Ocean View, NJGreat service
Technician Jeffrey did a great job, professional job..he is to be commended
Len W,
Halethorpe, MDProfessional and Good Explainer
Explained the problem I was having and the steps to remediate it very well, despite not being allowed to fix the problem himself (had tear in tube that's technically not part of dryer)
Jacob P,
King George, VAExcellent
Paul is excellent. Kind and professional. He has worked on several of my appliances and fixed them well
Justin W,
Edgewater, MDRepair review
Jason was fantastic! Very polite and professional. He reviewed our situation and helped us understand our options clearly and separately. A true professional!
Rob N,
Lake View, NYWashing machine
Thank you Mr. Issac for fixing the washing machine! You went to get the part it needed and fixed it the same day! ¡Muchas Gracias!
Mary C,
Placentia, CAExcellent
Very friendly and respectful. Understood and fixed the problem with minimal disruption
James B,
Colorado Springs, COPat is the best!
I was happy to end this experience with an experienced tech. Up to now it has been just this side of inhuman. Well - that's due to AI, actually. Not a human to be found. We had no shows due to AI. We had a tech scheduled to come between 4pm and 1am. Trying to reach anyone by phone - forget that. Four numbers for Sears service found online - none works. It's clear you've trotted out AI when it's not ready and you are using all of us as beta testers. So for the boneheads who made that decision at corporate - zero stars! But Pat? The best. He deserves a raise.
Linda M,
North Plains, ORProfessional Gentleman
Very professional and pleasant gentleman, we would be happy to have him again if we have any more problems.
Terry M,
Columbia, MD