Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.8/5

Awesome!
February 12, 2026
Overall rating

Randall was right on time, checked out the problem and gave me options for repair. He was most courteous and efficient.

Patti B,

Makawao, HI
Technician knowledgeable and friendly
February 12, 2026
Overall rating

The tech was unable to repair my washing machine through no fault of his own. He ordered the necessary part 4 times and each time the replacement part, even though it had the correct part number, did not work. So even though the original part has issues, the original part worked better since the replacement parts didn't work at all.

Daniel G,

Hampstead, MD
Prompt professional service
February 12, 2026
Overall rating

Showed up on time, identified additional issue not found during inspection two days prior.

Brett M,

Sacramento, CA
Repair
February 12, 2026
Overall rating

All was good no repair all check out good will check back if happens again

Oliver H,

Chicago, IL
Washer repair
February 12, 2026
Overall rating

John seemed very efficient and knowledgeable about the washing machine and did his best to find the answers to the problems really appreciated his help and the assistant was with him to learn. Hope it helped them out. Thank you for your service.

Cathy M,

Murfreesboro, TN
Dryer follow up
February 12, 2026
Overall rating

He was great. He accommodated an earlier appointment. He arrived promptly and was professional and courteous. He fixed things that weren't done on a previous appointment and even found something I hadn't caught and fixed it.

Denice B,

Fullerton, CA
Refrigerator
February 12, 2026
Overall rating

José was punctual, efficient and provided the information that I requested. Very pleased with his excellent service.

Rafael C,

Guaynabo, PR
38 yr old dryer
February 12, 2026
Overall rating

Good as new! Mario is knowledgeable and efficient. He diagnosed the problem quickly and parts were shipped directly to my house within days. He scheduled the repair snd arrived in a timely manner. His work was tidy and efficient. I'd use his service without hesitation!

James P,

Holly, MI
Paul B., assisted by Mo
February 12, 2026
Overall rating

Not only did Paul go above and beyond in his attention to my repairs today, watching him mentor Mohammad was inspiring.

Daniel S,

Davidsonville, MD
Sykes
February 12, 2026
Overall rating

The repairman kept me informed of his arrival time and the repair only took less than 30 minutes.

Jerry H,

Houston, TX