Kenmore Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.3K
Average Rating
4.8/5
Service
James was very polite, professional and personal. He explained everything in detail and did everything he said he would do. Thank you, James.
Bob B,
Frankston, TXHoly Crap This Guy Knows His Stuff
We'd already had two previous appointments, with no resolution. Last guy wasn't bad, just not experienced enough. Mitch showed up, 30 minutes later problem solved. 10/10.
Travis B,
Elwood, INDryer repair
Excellent service Very qualified tech Richard is great He's been here twice and both times very professional
William M,
Warwick, RINo repair needed
Washer was serviced by Sayed on 2/14/26. On 2/15, I thought that washer was not working & I ordered service for Monday morning 2/16. Then, upon further investigation, I discovered that the electrical outlet was not working well & power was going on and off. Neighbor replaced the outlet which corrected this problem. I called and canceled my service order with comment "fixed it myself." Sayed came this morning 2/17 & verified that there was no longer any problem. I much appreciated his checking up on me!
Barbara B,
Martinez, CAService appointment
Technician Gilberto was excellent. Detailed oriented, very professional and knowledgeable.
Belen A,
Guaynabo, PRRefrigerator Ice Filter repair
Julio also repaired our washer and always had a great experience with him. He is so knowledgeable and kind.
Brenda L,
Santa Cruz, CANeed To Have Live Person To Talk To
Enrique was great. But two parts mailed were defective and on one scheduled call no one showed up. Do not like not being able to reach a live person when needed. Am thinking of canceling my warranty, this was too much hassle. You need to have someone we can talk to when problems arise.
Sharon J,
Riverside, CASears Tech repair hot water heater
John is the absolute best. He was prompt, professional and extremely knowledgeable. John is welcome in my home as a service technician anytime. John is extremely competent. Five stars all the way. Thank you John
Vanessa C,
Middletown, PAKenmore oven repairs
Jesus, our technician was wonderful. Patient, professional, completed the repairs in a timely manner. Thank you, Jesus. J
Jerome K,
Santa Monica, CADryer not working.
Paul was on time and quick repair dryer in problem. Thanks
Rafael M,
Houston, TX