Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.1K


Average Rating

4.8/5

Refrigerator
May 16, 2026
Overall rating

Tam was an excellent repairman. Had great knowledge about the Kenmore Elite refrigerator. Friendly & positive. Worked hard. Many parts needed to be changed. He's one of the Best.

Barb D,

Mesa, AZ
Very professional
May 16, 2026
Overall rating

Skyler was very courteous to me & my wife. He was a pleasure to talk to.

Bennett D,

Lake Arthur, LA
Thank you Desmond!
May 16, 2026
Overall rating

Desmond was extremely helpful, friendly, professional, and explained our options for repair clearly - we really appreciate his customer focus and assistance - thank you!

Michelle F,

Tappan, NY
Washer repair
May 15, 2026
Overall rating

Seeing Randall pull up in the van was a sight for sore eyesπŸ‘. He was able to solve our problem with some flashing error code that we could not do after reading this manual and looking at online videos. We are sorry to hear that he is the only remaining appliance technician there with Sears here on Maui. He has so much knowledge and experience in repairing all kinds of appliances, thank you Randall πŸ‘πŸ™

Terry F,

Kula, HI
Outstanding
May 15, 2026
Overall rating

Service was very good no problems everything was straight and complete

Eddie S,

Olive Branch, MS
Professional and easy to work with
May 15, 2026
Overall rating

Veaceslav came the first time to diagnose the problem with my microwave and found it quickly. He ordered the part, had it sent to my house and returned today to start it working. He was polite, quiet, and even suggested a solution for another issue I mentioned to him. Ok

Rebecca L,

Franklin, TN
Microwave
May 15, 2026
Overall rating

Curtis tackled the problem of our microwave & succeeded in fixing it. He is a knowledgeable technician.

Mercedes C,

Tampa, FL
Replaced dryer heating element
May 15, 2026
Overall rating

Technician very knowledgeable, explained everything and very friendly. Arrived on time and fixed the problem.

Jeanette S,

Sugar Land, TX
John L
May 15, 2026
Overall rating

John was clean, professional, and prompt. Answered any questions I had, and completed the repair efficiently. Good job.

Susan C,

Sequim, WA
Good service
May 15, 2026
Overall rating

Helpful and friendly. Got my ice maker unjammed pretty quick.

Patricia W,

Cheyenne, WY