Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.3K


Average Rating

4.8/5

Knowledgeable, professional and polite
February 19, 2026
Overall rating

John was honest, straightforward and concise. Thorough and informative. A credit to his company.

Brad H,

Clermont, FL
Refrigerator technician
February 19, 2026
Overall rating

Very friendly and helpful technician. I appreciated the immediate service!

Pamela W,

Voorheesville, NY
very pleased
February 19, 2026
Overall rating

Andre was very pleasant. Explained things very clearly. Glad that I called Sears Home Services about my refrigerator issue.

Barbara S,

White Plains, NY
Refrigerator repair
February 18, 2026
Overall rating

Very cordial, knowledgeable technician. He serviced us previously n did well.

Toshiko S,

Honolulu, HI
Matt
February 18, 2026
Overall rating

Kind smile. On time. Professional. Informative. Wasn't able to fix unit as part is out of stock. If the company would have contacted me to understand what the problem was, I could have avoided an unnecessary charge .

Matthew R,

Santa Rosa, CA
Evaluating condtion of my F
February 18, 2026
Overall rating

Technician very polite and informative and gave me some suggestions.

Harry Y,

Honolulu, HI
Customer Centric tech!!
February 18, 2026
Overall rating

Sean was professional, helpful and focused on making sure the customer's needs were met.

Richard W,

Springboro, OH
Dryer
February 18, 2026
Overall rating

Getting through to schedule the service was a disaster. Then from saying someone was on the way from 7am etc etc and finally arriving at 3:15 is unacceptable.

George R,

Fairless Hills, PA
Excellent all round
February 18, 2026
Overall rating

We have had sears protection agreements for decades and this is one of the best technicians we have had. The tech was very kind, knowledgeable and took his time to fully service our dryer and answer any questions we had. A sharp difference from what we are used to getting from Sears. I hope we have more techs like him.

Raghurami R,

Beaumont, TX
Great Service
February 18, 2026
Overall rating

Luis from Sears Home Services was professional and friendly. Great service!

Arun M,

Desert Hot Springs, CA