Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.8/5

Dryer repair
March 06, 2026
Overall rating

Jarrod provided prompt, friendly service. Excellent experience. I would recommend highly.

Karl S,

Media, PA
Refrigerator repair
March 06, 2026
Overall rating

Eric was exceptional. He went above and beyond in cleaning and inspecting my refrigerator. He explained Sear's Home Warranty in depth and the value of an older appliance. He is an asset to Sears and I would not hesitate to ask for his help in the future,

Doreen S,

Fayetteville, NY
Excellent Service
March 06, 2026
Overall rating

Isnan was very courteous and professional. He explained the problem and encouraged me to call Sear to come back and try again, if the problem persists.

Joyce S,

Calumet Park, IL
Refrigerator repairs
March 05, 2026
Overall rating

Our fridge had two separate problems. The repair technician, Daniel, was able to quickly identify the needed parts and got the fridge working again. (All in a satisfactory time frame.). Thank you, Daniel!

Murray B,

Aurora, CO
Frig service call
March 05, 2026
Overall rating

He called ahead to share estimated time of arrival. Gave text message updates. Called when he arrived. Researched status of repairs. Diagnosed Frig. Shared his findings and updated the warranty dept that frig was not working.

Sallie P,

La Vernia, TX
?
March 05, 2026
Overall rating

Ice maker is not working, but is possibly line pressure related.

David P,

Sioux City, IA
Repair service
March 05, 2026
Overall rating

Technician Wood respectable on time took care of my needs for my refrigerator and clean up everything and I'm completely satisfied with the work that was done in the service and the timeline of everything

Marvel L,

Los Angeles, CA
Excellent service
March 05, 2026
Overall rating

Rickey was very knowledgable and was actually training someone on the job. I learned a lot too. He was an excellent representative for you.

Donald O,

Wellesley Hills, MA
Quick service
March 05, 2026
Overall rating

Joel worked quickly, did some searching fir parts . He is quite efficient!

Judy Y,

Prescott, AZ
Terrell's Repair
March 05, 2026
Overall rating

Terrell arrived as scheduled, was very nice and did a great repair to our washing machine.

Ramona C,

Chicago, IL