Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services

Total reviews

47.3K

Average Rating

4.8/5

Excellent!
February 24, 2026
Overall rating

Rafael is very professional! He called before hand, was right on time and knew exactly what need to be fixed. He fixed my dryer in no time and it was up and running. Thank you!!! A++++

Camille M,

Winter Park, FL
great service
February 24, 2026
Overall rating

Service was great - provided by pleasant and competent serviceman, Elisha!

Michael G,

Bowie, MD
Technician
February 23, 2026
Overall rating

He was easy to talk to and gave me good advice.

Wendy M,

Woodinville, WA
Awesome work.
February 23, 2026
Overall rating

Both him and Patrick did an awesome job. They did work well together.

Aurora B,

Oakland, CA
Prompt, excellent service
February 23, 2026
Overall rating

Technician arrived on time and provided clear explanation of the problem

Julia M,

Saint Louis, MO
Repair by Sal!
February 23, 2026
Overall rating

We so appreciated the professionalism, the communication, the on-time appearance, and the expertise of Salvador. He was able to diagnose the problem for a happy ending on our dryer. I liked the privacy of the payment procedure but it wasn't easy to follow and it didn't show my payment for Sal to close out without contacting his office. (However my credit card showed the debit.) I still haven't been able to see an invoice for the repair. Not Salvador's issue. This is something the office needs to figure out. I give Salvador the highest rating possible!

Barbara F,

Pebble Beach, CA
Great professional job by Mark C
February 23, 2026
Overall rating

Reported the problem. They assigned Mark C to come and review it. Marc arrived and determined the necessary parts to replace. Parts were ordered and received within 2 days. Mark returned and fix the problem in a couple of hours. Washer is working great! Thank you all for an excellent job. Jorge D.

Jorge D,

Katy, TX
Review
February 23, 2026
Overall rating

Knowledgeable, professional and friendly. Arrived during appointment window. Why are you making me write at least 10 words ?!?!?

Mary F,

Middletown, OH
Review
February 23, 2026
Overall rating

He was nice and tried to fix my refrigerator but couldn't

Roberta D,

Palatine, IL
Oscar
February 23, 2026
Overall rating

Wonderful and smart knew his stuff service was done quick

Amanda P,

Milwaukee, WI