Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.3K


Average Rating

4.8/5

Fred is a experienced tech
February 26, 2026
Overall rating

Fred has been our service technician for a long time who is experienced and always does a excellent job repairing our dryer. Plus always makes repair recommendations and cleans up after himself. Thank you Fred for your service.

Ted Z,

Gilroy, CA
Great job
February 26, 2026
Overall rating

Was fully expecting to have to buy some parts or a new washing machine, but he seems to have fixed it. Thank you!

Jacqueline F,

Narberth, PA
Great service
February 26, 2026
Overall rating

Service man knowledgeable,prompt,courteous. Kept me informed of what he was doing and why.

Danny G,

Arlington, TX
Technician
February 26, 2026
Overall rating

Straight forward precise. Explained what happened & the fix-- power outage. Explained the RESET PROCESS 48hours! Then Unplugfor 1hour & "watch it" to make sure it's working.

Robert G,

Bronx, NY
Chingiz is the best!!
February 26, 2026
Overall rating

Very professional. Knew exactly what was wrong. Very trustworthy. Give this guys a raise!!🫢🏼

Ryan T,

Leawood, KS
Isaac is exceptional
February 26, 2026
Overall rating

Isaac is a knowledgeable, professional, and friendly technician. He is experienced with a lot of different washer and dryer models. He fixed our issue promptly. I wish we could get Isaac every time! Consider it yourself lucky if you get assigned Isaac.

Laurie V,

Torrance, CA
Prompt and knowledgeable
February 26, 2026
Overall rating

Eric provided excellent service fixing my washer. He was very prompt and knowledgeable. I would definitely call Sears Home Services again.

Faye T,

Cocoa, FL
Finally have tech service
February 26, 2026
Overall rating

I was so glad to see Justin yesterday. It has taken 3 months to have my refrigerator repaired. Justin finished the job well. All of the technicians have been great. It's just been all the no shows supposedly scheduled that have not shown up or Sears has redirected that have been exhausting to me.

Caroline M,

Jackson, TN
Refrigerator
February 26, 2026
Overall rating

He is really professional. He was quick and handyman Good job

Antranik C,

El Cerrito, CA
Service and knowledge
February 26, 2026
Overall rating

George was amazing and even fixed an additional problem with the rubber seal around our freezer. Very personable and professional. If I could I would have given him a 10. πŸ‘ If we ever require service again, I will definitely ask for George or Hector to service our refridgerator. πŸ˜ƒ In addition, Hector was the first technician to come and find out the problem with our ice maker. I would also give him a 10 if I could. Both of them were amazing 😊 Thanks to both of you. Darla and William Loyed

William L,

Longwood, FL