Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.8/5

Service experence
March 12, 2026
Overall rating

Humayoun and his assistant were on time, polite and got right down to business inspection my washing machine. Unfortunately the repair cost was beyond the value of the machine. He gave me honest information - that a new machine would be best. I recommend the Sears Service program they have helped me with all my appliances.

Bob S,

River Forest, IL
Excellent service
March 12, 2026
Overall rating

He does his job very well. He is professional, reliable and did an excellent job.

Rialyn B,

Garden Grove, CA
Service Technician
March 12, 2026
Overall rating

Identified the problem, had the part, fixed it. Very polite.

Carolyn F,

Hillsborough, CA
Oven problem
March 12, 2026
Overall rating

Was able to see the problem and was going to order a part. Good customer service.

Richard A,

Nuevo, CA
Owner
March 12, 2026
Overall rating

James is courteous, extremely knowledgeable and professional. Sears Home Service is more than blessed to have James as your employee!

Ct W,

Las Vegas, NV
Great service!
March 12, 2026
Overall rating

My Tech William was timely efficient and respectful of our home . He is an asset to your team

Arnold B,

Hope Mills, NC
Refrigerator
March 12, 2026
Overall rating

He was very friendly and knowledgeable about the problem with my refrigerator. He arrived on time both times he was here. Fixed the problem and did not leavea mess. Very happy with them. Hopefully the problem is fixed.

Linda H,

Fort Worth, TX
Just the kind of service person that I want to deal with.
March 12, 2026
Overall rating

Mark knew his stuff and did not try to oversell us on the required repairs. As senior citizens that is always appreciated.

Michael D,

Howell, NJ
Washer/Dryer
March 12, 2026
Overall rating

Very polite & helpful & knowledgeable in the job he doing & get back to do the job when rhe parts come !

Marilyn H,

Baker City, OR
dryer service
March 12, 2026
Overall rating

Well done. explained the issue and told me what to do. Thank you.

Linda F,

Pearl City, HI