Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.3K


Average Rating

4.8/5

Capable, knowledgeable, and kind
February 28, 2026
Overall rating

Michael is by far the most pleasant service technician who has come to our home lately. He not only checked our washer's functions, but he also told us more than we had previously known about this model. He readily answered our questions, and based on his training and experience, he was knowledgeable and capable.

Russ C,

Hoover, AL
excellent work
February 28, 2026
Overall rating

I didn't not like a I, is confusing didnt give the right answer

Eulogio V,

Sabana Grande, PR
Jim was great
February 27, 2026
Overall rating

Got the job done and worked with our schedule change.

Alan B,

Las Vegas, NV
Carlos the Technician was great!
February 27, 2026
Overall rating

Sears scheduling service poor. They have switched to all AI, no live people to speak with anymore. Did not receive service updates, took two appointments and two days of missed work to get repair complete. One appointment no show, 2nd appointment thankfully Carlos was on the job and got the washer working!

Claudia H,

Gardena, CA
Not sure what this is for
February 27, 2026
Overall rating

Technician knows his work. Not too happy as to how long it took company to stay on top in finding the parts. Was without a major appliance close to two months. Company needs to know how important the appliance is very essential to the household.

Velma P,

Pearsall, TX
Great technician
February 27, 2026
Overall rating

David was very professional , courteous and knowledgeable. He answered all my questions and was very pleasant to talk to. Thank you David !

Andrea S,

Charlottesville, VA
Very good technician. Professional,
February 27, 2026
Overall rating

Very good technician. Professional, respectful, and efficient. He repaired my washing machine and left everything clean and organized. Very good service.

Rosa N,

Miami, FL
Brian
February 27, 2026
Overall rating

Brian was exceptional courteous, knowledgeable, and experienced. He gave valuable information to me. He comes highly recommended.

Rose C,

Oxford, NJ
346 Lehua
February 27, 2026
Overall rating

Nicholas was very informative, describing each step. He showed respect for my home and left the area spotless.

Renee B,

Hilo, HI
Dishwasher
February 27, 2026
Overall rating

Very efficient and focused Attentive to work and installed on time

Robert S,

Lafayette Hl, PA