Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.8/5

Always want to do the best job he can
March 13, 2026
Overall rating

He's always mindful of the customers needs if it means, you have to steal a longer to get the applies working that's what he does good worker

Cleaveland D,

Stroudsburg, PA
Whenever Darren comes to my home, he always do a efficient j
March 13, 2026
Overall rating

I honestly don't like having to deal with AI virtual robots. I'd rather speak with a live person because at times you are not able to get the parts on a timely basis and we are left as consumers with apologies and excuses time of the time.

Cleaveland D,

Stroudsburg, PA
Duane-dishwasher issue
March 13, 2026
Overall rating

Duane was very polite and informative about the issue. Unfortunately he was sent the incorrect parts to complete the repair. I am govi g him a good review but I am very unhappy with Sears.

Tracy W,

West Chester, OH
Washer fix
March 13, 2026
Overall rating

Wonderful and expensive. Wonderful and expensive. Wonderful and expensive. Satisfactory

Robert C,

Lehigh Acres, FL
Washer
March 13, 2026
Overall rating

It was not repaired but sears wanted 535.00 to repair the belts for balance thats crazy.

Cheryl S,

Dorchester Center, MA
A good service call
March 13, 2026
Overall rating

Respectful, competent, informative - AOK. The service was without delay, within two hours of request. Thank you!

Philip S,

Spring Hill, FL
Refrigerator Repair
March 13, 2026
Overall rating

Very professional, and a real person, which is much appreciated.

Gregory M,

Mountain Home, ID
David was perfect for our repair!
March 12, 2026
Overall rating

David was an excellent technician who knew what he was doing and was pleasant to have in our home. He explained problem, fixed it,cleaned up, explained the payment options and the 30 day guarantee. I was very pleased. Than you David!

Sharon H,

Groton, CT
Sears Costumer Service
March 12, 2026
Overall rating

Brandon was excelent, but the service with Sears is really terrible, it took over a month for a technician to show up after they ordered the parts for my washing machine to install them. They made 5 appointments and never show up. Very unreliable. We've been clients for more than 20 years and we are very disappointed. Not reliable at all!!

Mays& O,

Round Rock, TX
Fixed dishwasher i
March 12, 2026
Overall rating

Very knowledgeable and very courteous.hopefully it works an they cleaned up after themselves

Agustine M,

Brigham City, UT