Kenmore Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.4K
Average Rating
4.8/5
Fridge repair
Very pleasant and personable guy. Answered all of my questions.
Jean G,
Galesville, WIGreat and Helpful!
Craig was very friendly and polite as he explained how much it would cost to repair everything with my 30 year old refrigerator. He was even more helpful when he explained what was wrong with the washing machine and how I might be able to extend it's useful life. I'm looking forward to the repairs of the washer!
Kristine K,
East Bernard, TXGreat
This Sears technician has great customer service and knows what he is doing i which he can come all the time.
Brenda G,
Coachella, CARefrigerator water filter replacement.
Well, this was the 4th visit to repair/replace this part. The first part delivered ( plus a light) were damaged or made incomplete), not delivered the first time but this time the parts arrived and he was on time and efficiently installed them. Working well!
James R,
South Lyon, MIService
Peter was extremely helpful in the repair of my wall oven. He kept me up to date on parts and times of arrival. An excellent asset to your workforce.
Anne S,
Poway, CAFridge Fix
Technician was polite and easy in his explanation of the maintenance issue we faced! Our fridge was "not broken", but jammed w ice buildup! Tech did the work w some hot water and chipping! Completed operations in just over an hour and w our thanx!
Thomas S,
Fairfax Station, VAFast appointment and reasonable price
I was very impressed with the speed I could get an appointment. David was great. He was friendly, explained the issue and cleaned up. Great service!
Jennifer M,
Clarkston, MIWhat does this mean?
Francisco was very, very good and efficient, I give him an A+
Ronald V,
North Hollywood, CAfixed our kenmore refrigerator
The AI had our repair scheduled out for another week and 1/2 but the human repair man Lew looked at the schedule and said 'Hey, I can get out there and help these folks today' and he did! Loose wire connection - refrigerator works - no more living out of a cooler. Thank you Lew!
Michael C,
Cove, ORWashing machine problem
He knew how to diagnose the problem and fix it. Most importantly, the advice that he gave concerning my machine, its age, and future, were all very helpful. I appreciated his maturity, candidness, and affability
Herbert B,
Fresno, CA