Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.8/5

Refrigerator repair man
March 15, 2026
Overall rating

He was informative and honest about the amount to replace the compressor

Chanita Z,

Bronx, NY
Huston's service
March 15, 2026
Overall rating

From start to finish, including communications, Huston was a 10 compared to the previous tech's performance which I would give a one or less – Paul. In fact, I requested he not return. Huston completed the work in a timely fashion and explained everything he was doing and even helped me clean some of the surfaces when he had the washer apart. I hope to plan to request him for all future Appliance work. 10 out of 10, overall.

Dwain S,

Brownsburg, IN
Washing machine repair
March 15, 2026
Overall rating

He was very curtious, knew right away what was wrong with washing machine. Work was great . Came did his job and left . 10 out of 10!

Julissa F,

Brooklyn, NY
Washer problem
March 15, 2026
Overall rating

Joshua diagnosed our washer problem and let us know what the next step would be in resolving the problem. He was very professional and courteous at all times.

Robert T,

Bruceton Mls, WV
Great job.
March 15, 2026
Overall rating

Very polite. On time. Very knowledgeable. Would highly recommend your services.

Daniel L,

Pasadena, CA
Paul
March 15, 2026
Overall rating

Excellent service my dishwasher Is Working so good now very professional

Anne S,

Earleville, MD
Experienced
March 15, 2026
Overall rating

He was professional, polite, and knew what he was doing. He completed the repair quickly and well.

Pennie N,

Lexington, KY
Excellent
March 14, 2026
Overall rating

On time and did a great job and a very friendly service person

Ann H,

Saint Augustine, FL
Repair washer
March 14, 2026
Overall rating

Very friendly, knowledgeable, professional, and efficient….kept me updated with everything he was doing…thank you again Shane

Sheila W,

Brockton, MA
A Human Being!
March 14, 2026
Overall rating

After using the AI scheduler and sending all the info including photos, Dwight, the human, comes to the house and he has no idea what part is needed and never saw the photos I sent to the AI "being". SO, he had to order the part and wait for it to arrive at our house then return to install the part. How this saves money and time, I have no idea! Dwight was great just wish I only had to wait around for him for one day vs. two!

Rebecca S,

Port St Lucie, FL