Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.3K


Average Rating

4.8/5

???Your technician was here to install the ordered parts
March 02, 2026
Overall rating

Nicholas completed the job without a problem. Sears is lucky to have him as one of their technicians! I told him his attitude and work ethics reminded me of the technicians who serviced my appliances under the Maintenance Agreement Plan I had for many many years! It's too bad the company replaced that Maintenance plan last July 31…and I had no choice but to take the current plan which is NOT as comprehensive as my former plan!

Pearl K,

Hilo, HI
Washer repair
March 02, 2026
Overall rating

Lewis was polite and very helpful. I will use sears again.

Coleen S,

Oxford, KS
Five stares
March 02, 2026
Overall rating

They knew what they were doing im grateful for there service

Alvera D,

Newark, CA
Professional
March 02, 2026
Overall rating

The mechanic was friendly, neat and thorough. I would definitely recommend, or use his service again.

Zulayca B,

Amity Harbor, NY
Washing machine
March 02, 2026
Overall rating

Drew was very informative. He quickly diagnosed and fixed the problem.

Jetty M,

Sioux Falls, SD
Refrigerator Issues
March 02, 2026
Overall rating

Jeffrey provided great service and customer service and we would highly recommend.

Darius W,

Urbana, IL
Dryer Fixed
March 02, 2026
Overall rating

Jeffery did a great job! We were able to get our dryer fixed in a very timely manner. Thank you very much.

Thomas F,

Champaign, IL
repair of kenmore washer
March 02, 2026
Overall rating

Technician was curtious and well versed in in his job. He worked quickly and repaired it efficiently. However having to deal with AI in paying the Bill was a pain. It took 3 times to pay it, AI hung up and called back when I wasnt quick enough with the charge card after the second time. I would prefer tp deal with a real person.

Richard C,

Poquoson, VA
!!!!!!******
March 02, 2026
Overall rating

Richard has always gives us good service! Always professional! We hope to see him again next year!

Steve B,

Coral Springs, FL
Great job!
March 02, 2026
Overall rating

Luis was punctual, professional, knowledgeable and the repair was high quality. Also, he should be commended for excellent customer service. Great job! Thank you Luis

Herbert B,

Saint Petersburg, FL