Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.8/5

Great Service!
June 08, 2026
Overall rating

The ice machine was not working and I scheduled service. James came out, checked a few things and ordered a new machine. We scheduled the replacement and the part was shipped within 2-3 days (I can't remember which). The delivery window was scheduled from 9:30 AM to 11:30 AM,and he came out right after 9:30 AM. The installation only took about 20 minutes! James is great, friendly and very professional! I love Sears Home Service for all of our appliances!

Caryl T,

Las Vegas, NV
Roslyn
June 08, 2026
Overall rating

Very professional and knowledgeable , polite and explain what was going wrong and how to correct the problem.

Roslyn P,

Natchez, MS
Week end
June 08, 2026
Overall rating

Rafael is tops. Comes, gets the job done without any on site issues. Efficient and effective. You need more employees like him

Miles M,

Mcallen, TX
Very grateful
June 08, 2026
Overall rating

Thank you very much Joseph for everything! This whole experience was so easy, fast & painless. Joseph was able to make our 27yo dryer new again and we didn't have to purchase a new dryer! Appreciate it & you very much!!

Terry P,

Bridgton, ME
Jeff
June 08, 2026
Overall rating

Very respectful, friendly, and efficient! Explained thins very carefully. Excellent serviceman!

Mary B,

Tyronza, AR
Repairman
June 08, 2026
Overall rating

Ralph was very knowledgeable and efficient, I would recommend him to anyone for a repair situation.

Carol D,

Pueblo, CO
Good
June 08, 2026
Overall rating

Excellent technician and nice job and polite gentleman and expert at his job

Jerome T,

Saint Albans, NY
Great Tecnician
June 08, 2026
Overall rating

The technician was very informative and efficient, I just hate how much it cost.

Alyse I,

Ringgold, GA
Legit
June 08, 2026
Overall rating

He was very thorough and communicated well what he was doing and what he checked.

Aaron C,

North Aurora, IL
Great job!
June 08, 2026
Overall rating

Mark explained and showed the cause of the leak. He repaired and sealed the part of the freezer that was leaking. The freezer and ice maker are now working perfectly

Mix Y,

Brookhaven, PA