Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.8/5

service
March 10, 2026
Overall rating

the best tech , friendly, high skill , highly recommended

Tran N,

Canyon, TX
Washer
March 10, 2026
Overall rating

Addressed the issue with the washer and took care of the problem

Valerie H,

El Dorado Hills, CA
Dryer with Worn Drum Support Rollers
March 10, 2026
Overall rating

Chester was very upfront and direct about costs. Fixed the problem quickly and efficiently.

Allen F,

San Diego, CA
Exceeded Expectations
March 10, 2026
Overall rating

Eric had great customer service and was extremely considerate, very knowledgeable, efficient, and kind. It was a great service experience and the job was completed the first time once the parts were available. I highly recommend him from the Sears service team.

Tia O,

Sumter, SC
Appliance serviceman
March 10, 2026
Overall rating

Very polite, to the point, went above and beyond! Cost effective also!

Pamela R,

Menomonie, WI
Great service
March 10, 2026
Overall rating

Accurate, honest diagnostic and service.. very friendly and professional technician

C�sar B,

San Marcos, TX
Fabulous technician
March 10, 2026
Overall rating

I really shows he cares about his work and to do a quality job

Alfonsobren H,

Rutherford, NJ
Dishwasher repair
March 10, 2026
Overall rating

Did a good job. Didn't waste any time getting it done. Very friendly and explained what was wrong.

Rex K,

Mountain Home, ID
Kenny hung in there..
March 10, 2026
Overall rating

The dishwasher had an unusual problem and Kenny had to come several times but he solved the issue and it doesn't leak now!

Shirley W,

Kingsport, TN
Refrigerator repair
March 10, 2026
Overall rating

Ricardo was great and I think solved the problem that remained after another technician was here a month ago for the same problem. I don't like that it is impossible to communicate with a person at Sears service. Even the online chat limits questions to five topics. Because of this I will look elsewhere for appliance repair service in the future.

Mary M,

Atlanta, GA