Kenmore Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.4K
Average Rating
4.8/5
Dryer Repair
Xer did an excellent job fixing and tuning up my dryer. He answered all my questions and explained everything. This kind of thing doesn't happen now days with most techs. So, I appreciate his professionalism, kindness and patience. He should be promoted or given a big raise. Thank you Xer for everything you did for my dryer. I truly appreciate it and God bless you.
Erika M,
Sacramento, CA??
Still need parts but satisfied with servicemen who were very informative
Betty T,
Corning, ARLeaky fridge
Accomodating, knowledgeable, efficient, friendly. Experienced. Vincent got me in early, which was so much better, diagnosed problem quickly, and fixed it right.
Deirdre K,
Redding, CTService on washer
Great job on troubleshooting problem on washer. My go to for service on home appliances. Prompt and reliable!
Kay O,
Newton, KSMicro works!
Billy is the greatest! He is knowledgeable, comes prepared, answers and understands my questions. He is professional and friendly. Best of all my appliance works when he leaves. No wait time for parts etc.
Leslie C,
St Augustine, FLDrier and dishwasher repairs.
Very kinded and courteous. Did the repairs and cleaned up afterwards. One of the better service techs we have had.
Grace F,
Monroe, NEGreat servo e and comminication
He was great. Thank you well done Will call next rime
Roy I,
Winchester, VAPoor company to do business with
Joanna figured out how to use the timer functions even though they were never explained in the user's manual. The repair visit would have never been necessary if the documentation would have been clear. The user's manual was, by far, the worst I have ever encountered for any appliance I have ever owned. Also, there is no excuse for a customer being unable to speak to a live person in reporting trouble. I'll never do business with Kenmore again and strongly recommend to my friends and family to avoid doing business with Kenmore/Sears in the future.
Roderick G,
Carson City, NVExcellent Service
Great service!! Knowledge tech . Very kind and considerate.. Really appreciated him and his knowledge. Thank you and much..
Gary M,
Herndon, VAMy Review
Sears Home Services repair workers are very good. Brandon W. really stuck in there and was finally able to get my dry working again. I must admit that I do not care for the very poor AI driven contact center. Talking to an AI is useless, Sears used to be top notch for contact service; noy not so much.
Maribel G,
Bakersfield, CA