Kenmore Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.4K
Average Rating
4.8/5
Sears Costumer Service
Brandon was excelent, but the service with Sears is really terrible, it took over a month for a technician to show up after they ordered the parts for my washing machine to install them. They made 5 appointments and never show up. Very unreliable. We've been clients for more than 20 years and we are very disappointed. Not reliable at all!!
Mays& O,
Round Rock, TXFixed dishwasher i
Very knowledgeable and very courteous.hopefully it works an they cleaned up after themselves
Agustine M,
Brigham City, UTService experence
Humayoun and his assistant were on time, polite and got right down to business inspection my washing machine. Unfortunately the repair cost was beyond the value of the machine. He gave me honest information - that a new machine would be best. I recommend the Sears Service program they have helped me with all my appliances.
Bob S,
River Forest, ILExcellent service
He does his job very well. He is professional, reliable and did an excellent job.
Rialyn B,
Garden Grove, CAService Technician
Identified the problem, had the part, fixed it. Very polite.
Carolyn F,
Hillsborough, CAOven problem
Was able to see the problem and was going to order a part. Good customer service.
Richard A,
Nuevo, CAOwner
James is courteous, extremely knowledgeable and professional. Sears Home Service is more than blessed to have James as your employee!
Ct W,
Las Vegas, NVGreat service!
My Tech William was timely efficient and respectful of our home . He is an asset to your team
Arnold B,
Hope Mills, NCRefrigerator
He was very friendly and knowledgeable about the problem with my refrigerator. He arrived on time both times he was here. Fixed the problem and did not leavea mess. Very happy with them. Hopefully the problem is fixed.
Linda H,
Fort Worth, TXJust the kind of service person that I want to deal with.
Mark knew his stuff and did not try to oversell us on the required repairs. As senior citizens that is always appreciated.
Michael D,
Howell, NJ