Kenmore Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.4K
Average Rating
4.8/5
Peter was Great! Best job done
Last guy Oscar was deceitful and did not Help! I waited a month for my washer to be fixed but Peter came to the rescue and did a great job!
Debra F,
Rolling Meadows, ILservice at home was great
The lack of ability to contact a person was a complicating factor. Caused a 2 week delay Couldn't get past AI. Wanted to change contact information . Very happy with in home service when it became possible. Not all homes get Texts. Need personal contact at times.
Wayne K,
Accord, NYReview of service
David was wonderful! He is very knowledgeable and has great people skills. But, I was extremely frustrated trying to deal with AI and being unable to connect with a real person. The company needs to go back to using actual human beings. I'm sure I'm not the only one that is disgruntled and upset with your current system.
Laura M,
Normandy Park, WAGood service
Helpful service. Walked through all our issues clearly and carefully.
Christian Y,
Chicago, ILExcellent tech
The tech is great but the wait time to complete the repair sucks
Raymond L,
Waimanalo, HIHome owner
He did an excellent job!!! Very neat and clean! Took every precaution to not do any damage to my home. I am very satisfied!!!
Tommy J,
Salyersville, KYOn time!
Jestavian was on time and completed the repair. Washing machine runs a lot smoother.
Sherrie S,
Morrison, COVery Satisfied
Thank God for Sear home repair. They were able to set sour appointment according to our schedule. They were on time, very polite and respectful. He was able to get the part he didn't have very quickly and come back to change it out. Thank you Sears service.
Kim O,
Tucson, AZFreezer warranty service
Carolyn was great! Unfortunately parts are not available and my freezer can't be fixed. Currently waiting for lowe's and kenmore to tell me what they're going to do to replace my freezer.
Pat R,
Piedmont, ALGreat Service
John came to fix our very old microwave. Despite its age, he was able to make it work again using his experience and some standard parts.
Keith R,
Clayton, NC