Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.8/5

Repair washer
March 14, 2026
Overall rating

Very friendly, knowledgeable, professional, and efficient….kept me updated with everything he was doing…thank you again Shane

Sheila W,

Brockton, MA
A Human Being!
March 14, 2026
Overall rating

After using the AI scheduler and sending all the info including photos, Dwight, the human, comes to the house and he has no idea what part is needed and never saw the photos I sent to the AI "being". SO, he had to order the part and wait for it to arrive at our house then return to install the part. How this saves money and time, I have no idea! Dwight was great just wish I only had to wait around for him for one day vs. two!

Rebecca S,

Port St Lucie, FL
Refrigerator repair
March 14, 2026
Overall rating

Mahmood did a great job this morning. He was courteous and professional and gave some great advice on future service to extend our appliance's life.

Todd S,

Spotsylvania, VA
Great Service
March 14, 2026
Overall rating

Mustafa came on time and clearly explained the situation with our dryer. He completed a temporary fix on the spot and explained what needed to be done to fix it permanently. When/if I need another service, I hope I get Mustafa again, or someone equally impressive.

Anthony N,

Arlington, VA
Great Experience
March 14, 2026
Overall rating

Eli was very friendly even though the price was too expensive to go ahead and do the repair.

Tim M,

Tahlequah, OK
Michael
March 13, 2026
Overall rating

The Tech, Michael, was very knowledgeable and professional about repairing my refrigerator.

Charles G,

Colorado Springs, CO
Refrigerator repair.
March 13, 2026
Overall rating

Was on time. Obviously knew issue and completed repair quickly and properly.

David A,

Fayetteville, NC
Dryer
March 13, 2026
Overall rating

Darrin customer service was excellent!! He informed me when he would be arriving. He was very professional. Would definitely use this service again!

Brittany M,

Marion, AR
Maintenance
March 13, 2026
Overall rating

Excellent work. Extremely knowledgeable. Very helpful. Good manners. Was on time.

Diane W,

Port Charlotte, FL
Dryer
March 13, 2026
Overall rating

Extremely polite & knowledgeable. He can come service my appliances anytime. Thank you Darrin.

Margaret F,

Millington, TN