Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.8/5

Dryer
March 28, 2026
Overall rating

Very courteous, friendly & let me know what was going on. He was prompt on his appointments.

Marty D,

Turlock, CA
Great service!
March 28, 2026
Overall rating

Leroy was able to install our needed parts and give advice on how to resolve the issue should it occur again. Thank you Leroy.

Marc R,

Santa Rosa, CA
Nice
March 28, 2026
Overall rating

Personable and friendly. Nice person and fixed what no other technician could for many visits over the years.

Kenneth E,

Milwaukie, OR
Homeowner response
March 27, 2026
Overall rating

Prompt, experienced and professional. We were very pleased with the experience.

Larry H,

Soddy Daisy, TN
Broken microwave 3/27/26
March 27, 2026
Overall rating

Lucy did an excellent job, fixing our microwave. She was punctual, and very neat.

Patricia A,

Cerritos, CA
Elba Sutterlin
March 27, 2026
Overall rating

Follow up to a previous repair & was able to fix the problem from previous technician neglect.

Ellba S,

Corona, CA
Refrigerator
March 27, 2026
Overall rating

Daniel was here early and knew the problem right away and got it fixed in a very short time. Very pleased with his service.

Judy O,

Aurora, CO
Service Review of Edward L.
March 27, 2026
Overall rating

Ed was excellent. He answered all questions I had. He also explained everything to me so I would understand things that could & couldn't be done going forward & what some of the options could be. I look forward to his help in the future.

Bureau P,

Evans, GA
Washer
March 27, 2026
Overall rating

His service was fine and totally better than the prior service tech who can 2x and did nothing for my issue. My problem is with your Sears policy and no replacement for my washer. When my service contracts for both my homes come up for renewal I will not be renewing because Sears is not the company they were in the past!! I have been a Sears customer for 50+ years - NO LONGER - and I will pass that on to all I know - stay away from SEARS!!

Edward K,

Orlando, FL
Very Throrough and knowledgeable
March 27, 2026
Overall rating

Everything went smoothly. My broken washer parts got replaced and they examined and cleaned the entire machine.

Barbara R,

Easton, PA