Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.8/5

Adonis rocks!
March 17, 2026
Overall rating

I am thankful Adonis took the time to explain the problem and solution in terms I could understand. He adequately diagnosed and fixed the problem and everything is up and running smoothly again!

Elizabeth S,

Rochester Hills, MI
Oven Repair
March 17, 2026
Overall rating

Gracie did an excellent job. Thank You Gracie Jeff Perrella

Jeff P,

Hibbing, MN
freezer gasket
March 17, 2026
Overall rating

Gasket on freezer had warped. Sears heated the gasket and fixed freezer. Awesome worker.

John A,

San Antonio, TX
Refrigerator
March 17, 2026
Overall rating

Chance R. seemed to be very knowledgeable and did a great job. My fridge freezer has been freezing over and I've had several repairmen come out to fix it but a few months later would freeze up again. Chance R. was confident that it would not freeze up again. We will see.

Teresa D,

Franklinton, LA
Kenmore refrigerator
March 17, 2026
Overall rating

Confessor was very courteous and updated me with his arrival time, 3 hours ahead. Unfortunately due to availability of parts at Sears he couldn't fix the problem. The refrigerator is 17 years old and the electronic control board failed, so probably part couldn't be made or was not in inventory.

Ajay D,

Naperville, IL
Review
March 16, 2026
Overall rating

Travis M did a great job - we very much appreciated his professionalism and helpfulness.

David E,

Palmdale, CA
REPAIR OVEN DOOR
March 16, 2026
Overall rating

Gerald came in located my problem and corrected it quickly without making me look stupid for not completely understanding the manual.

Stephen K,

Cleveland, OH
Excellent work. Excellent work ethics
March 16, 2026
Overall rating

Excellent work, job was done on a good time management

Licia O,

Paramount, CA
Fridg repair
March 16, 2026
Overall rating

Anthony is an excellent repair technician. He is on point, professional and easy to work with.

Hoyt D,

Williamsburg, VA
None
March 16, 2026
Overall rating

Professional and thorough. Explained that whatever was wrong for us, was not happening

James P,

Aurora, IL