Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.3K


Average Rating

4.8/5

Great Cust Service
March 10, 2026
Overall rating

Michael was great and he gave us good advice on how to clean the filter in the future.

Adrienne W,

Naperville, IL
Kenmore washer repair
March 10, 2026
Overall rating

Great scheduling and appointment update notices. Abdul clearly explained the problem and ordered the replacement part. Repairs made quickly. Excellent service.

Carl K,

Adamstown, MD
Customer Service
March 09, 2026
Overall rating

Anthony provided great customer service! And was very informative. I highly recommend him.

Shantell S,

Lithonia, GA
Excellent customer service
March 09, 2026
Overall rating

Sergio was professional, courteous, and very knowledgeable. He was patient in explaining the problem with my refrigerator to me. He is truly a top notch technician.

Martha S,

Burbank, CA
Great service!
March 09, 2026
Overall rating

Scot was very friendly and knowledgeable. He got the repair done quickly.

Sherri S,

Reisterstown, MD
Sal
March 09, 2026
Overall rating

Sal was very punctual and gave me info on how to better manage my washer,

Ben S,

Salinas, CA
Jaime is great!
March 09, 2026
Overall rating

I was very pleased by Jaime's service in repairing my Kenmore Elite refrigerator/freezer. He knew exactly how to fix the defroster by replacing the sensor. He is also very pleasant to come into my home. I almost want my freezer to break again so he would come back.

Thomas M,

Clearwater, FL
Constantine
March 09, 2026
Overall rating

Constantine was an outstanding tech, fast and efficient and courteous

Richard Q,

Redondo Beach, CA
Excellent service
March 09, 2026
Overall rating

Nicolas was on time. Provided me good recommendations. Good experience.

Ana C,

Guaynabo, PR
Good job
March 09, 2026
Overall rating

Unfortunately the replacement part ordered twice for my Kenmore 18" dishwasher did not fit properly but Theo did arrive promptly and did his best to try and fix it.

Charles L,

Red Hook, NY