Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.8/5

Professional, polite and kind!
March 31, 2026
Overall rating

Very good experience with Julian. I recommend him! Unrelated to Julian, Sears should have a real person in the phone, not only automated messages…

Valerie B,

Cortlandt Manor, NY
Survey
March 30, 2026
Overall rating

Great, wonderful prompt experience. Well mannered with good social skills.

Norma D,

Valley Springs, CA
Repair technician
March 30, 2026
Overall rating

Josh was very professional and did an excellent job both in replacement and cleanup. Josh is an excellent asset to your company.

Debbie& M,

Nelsonville, OH
Washer repair
March 30, 2026
Overall rating

Was very efficient and curtious, thank you Chuck… very much appreciated!

Karen& C,

Fresno, CA
Great customer service
March 30, 2026
Overall rating

The correct parts were ordered and received in one piece. Follow up appointment worked out great. Communication was terrific. Parts all fit and we are good to go again! Very pleased.

Barbara S,

Rio Rancho, NM
Excellent tech
March 30, 2026
Overall rating

Replaced part and re checked cycles, found hot is too high i turner hot water heater down to mid range.

Patrick C,

Las Cruces, NM
Patrick excellent: 2nd Follow-Up Tech not good
March 30, 2026
Overall rating

Patrick is excellent. The second tech that came to follow uo and install was not

William H,

Danville, CA
Excellent
March 30, 2026
Overall rating

Nedzad was excellent, competent, knowledgeable, professional, most of all, courteous.

Doc S,

Gulfport, FL
Marcus rating review
March 30, 2026
Overall rating

Marcus was professional, courtesy and on time. He let me know from start to finish what to expect and he delivered.

Tim H,

Pacifica, CA
Refrigerator repair
March 30, 2026
Overall rating

Tim was great. Did a great job. We would highly recommend Tim

John R,

Melbourne, FL