Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.3K


Average Rating

4.8/5

Sears Washer Repair
March 11, 2026
Overall rating

Dino was knowledgeable and polite. He went above and beyond what could have been done. It would be better to have fewer communications before the service. I did not need to be reminded of the upcoming service more than once.

Sandra C,

Liberty, MO
Roxie LeSage
March 11, 2026
Overall rating

So happy we were able to have Donnie come to repair my Washer so quickly and efficiently. We will definitely call again if we need someone to repair one of our appliances. Thank you so much.

Roxy L,

Greenwell Springs, LA
3/11 Service call
March 11, 2026
Overall rating

Felix was great, answering all my questions, fixing the dryer in a timely matter and cleaning up

Ernest F,

Jackson, NJ
Very very polite
March 11, 2026
Overall rating

He's very professional and knew exactly what the situation was and how to fix it. I would recommend him again anytime.

Raymond S,

Pompano Beach, FL
Broken washer
March 11, 2026
Overall rating

Jules was great. First, there was an issue with my warranty, he took care of it so my washer could be fixed. He took his time. He actually listened to the noises the washer was making and knew exactly what the problem was. Made sure it was working before he left. He was fantastic.

Rebecca S,

Media, PA
service
March 10, 2026
Overall rating

the best tech , friendly, high skill , highly recommended

Tran N,

Canyon, TX
Washer
March 10, 2026
Overall rating

Addressed the issue with the washer and took care of the problem

Valerie H,

El Dorado Hills, CA
Dryer with Worn Drum Support Rollers
March 10, 2026
Overall rating

Chester was very upfront and direct about costs. Fixed the problem quickly and efficiently.

Allen F,

San Diego, CA
Exceeded Expectations
March 10, 2026
Overall rating

Eric had great customer service and was extremely considerate, very knowledgeable, efficient, and kind. It was a great service experience and the job was completed the first time once the parts were available. I highly recommend him from the Sears service team.

Tia O,

Sumter, SC
Appliance serviceman
March 10, 2026
Overall rating

Very polite, to the point, went above and beyond! Cost effective also!

Pamela R,

Menomonie, WI