Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.3K


Average Rating

4.8/5

washer/dryer repair
March 23, 2026
Overall rating

The service tech was right on time and di a great job. Very pleasant guy to have here for our repairs.

Larri H,

Kingman, AZ
Sears home service
March 23, 2026
Overall rating

Excellent fast service. Eugenio is a great rep for Sears.

Kenneth B,

Livermore, CA
Vincent is the BEST!!
March 23, 2026
Overall rating

Vincent is the BEST! He showed up early, diagnosed the problem immediately and then replaced the ice maker asap. Vincent was polite and very personable, and I highly recommend him

Suzin R,

White Plains, NY
5 Stars
March 23, 2026
Overall rating

Dwayne was informative, helpful and quick with the services provided.

Lauren S,

Sulphur, LA
Appliance part repair
March 23, 2026
Overall rating

He was knowledgeable, efficient, very professional. He arrived on time as scheduled and had the peace replaced very quickly..

Jennifer H,

Wilmington, OH
Washing machine repair
March 23, 2026
Overall rating

This morning Desmond came to my house to try to repair my machine. Unfortunately, the part that I need is no longer available. this is the second time that Desmond service star washing machine. I was glad to see him this morning because he is always very professional and takes his time to explain things and to inform you of things that you need to know. So I give him an excellent evaluation. We have been Kenmore purchasers for years. The last washer and dryer that we had werekenmore and they lasted over 30 to 40 years. This particular Kenmore washer did not last as long. I am very disappointed in this because I always had a lot of respect for their products. Also, I would've purchased the part if it was available but it's no longer available which was disappointing to me my complaint is about Ken Moore not the Repair person. Ken Moore should create products that last more than six or seven years.

Peter L,

Palisades Park, NJ
Washer repair
March 23, 2026
Overall rating

He was very efficient, knowledgeable and professional in his repair of our washer. FYI my last name is Hopkins, not Popkins.

John P,

Throop, PA
Scott was very pleasant and knowledgeable
March 23, 2026
Overall rating

Scott was knowledgeable and easy to work with finished in a fast fashion.

Daniel/olga P,

Littlefield, TX
Courteous and competent
March 23, 2026
Overall rating

Perfect in every respect. On time, and did a great job.

Rawson C,

Palm Coast, FL
outstanding
March 23, 2026
Overall rating

Arben, came in, explained what needed to be done and performed his task in a very professional manner, pleasant personality also.

Lee P,

Lowell, MA