Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.3K


Average Rating

4.8/5

New warranty
March 13, 2026
Overall rating

Very knowledgeable, friendly and helpful. Helped to fully understand the plan.

Kay L,

Lufkin, TX
Dryer repair
March 13, 2026
Overall rating

Charles came and repaired the dryer and suggested maintenance that would extend the life of the dryer, which I accepted. He was very professional and did a good job. My experience with Sears appliance repair has always been great, the previous repair with replacing the belt on the dryer several years ago and that experience with positive as well.

John C,

Maple Valley, WA
Dryer repair
March 13, 2026
Overall rating

friendly, professional, and clearly knew his stuff. He diagnosed the problem right away

Hunter R,

Waco, KY
Exclent
March 13, 2026
Overall rating

On time professional job well done thank you highly recommend

Hossam S,

Walnut Creek, CA
They all did an excellent job fixing my washer
March 13, 2026
Overall rating

Neil did an excellent job and the next time I need service I hope I get Neil again. He was very knowledgeable and polite.

Edward B,

Youngstown, OH
Glass top beoken
March 13, 2026
Overall rating

Technician called for correct address and texted with findings! Very helpful!

Jessica L,

Arroyo Colorado Esta, TX
Gee rating
March 13, 2026
Overall rating

The service provider, that was sent did a amazing job, both times he came.

Janet B,

Clarksville, TN
Always want to do the best job he can
March 13, 2026
Overall rating

He's always mindful of the customers needs if it means, you have to steal a longer to get the applies working that's what he does good worker

Cleaveland D,

Stroudsburg, PA
Whenever Darren comes to my home, he always do a efficient j
March 13, 2026
Overall rating

I honestly don't like having to deal with AI virtual robots. I'd rather speak with a live person because at times you are not able to get the parts on a timely basis and we are left as consumers with apologies and excuses time of the time.

Cleaveland D,

Stroudsburg, PA
Duane-dishwasher issue
March 13, 2026
Overall rating

Duane was very polite and informative about the issue. Unfortunately he was sent the incorrect parts to complete the repair. I am govi g him a good review but I am very unhappy with Sears.

Tracy W,

West Chester, OH