Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.3K


Average Rating

4.8/5

Great technician too bad he works for a terrible company
March 19, 2026
Overall rating

The service on my refrigerator has been going on for 8 months! Imagine not having a refrigerator thru the holidays and all the other days in between! Total nightmare! Between AI canceling appointments, 3 times the company shipping defective parts, to them kicking the proverbial can down the road I am still without a working refrigerator. NEVER PURCHASE THE SEARS PROTECTION AGREEMENT! It is a shame!

Joel W,

Reklaw, TX
Washing machine repair.
March 19, 2026
Overall rating

William was very professional, he was neat and on time, explained what was done.

Kenneth C,

Memphis, TN
Dryer vent service
March 19, 2026
Overall rating

It was excellent and thorough. Domingo was very professional and answered all of my questions and concerns. I would highly recommend him.

Helen F,

South Easton, MA
Home service
March 19, 2026
Overall rating

My experience with sear repair man very good me was really great at fixing my problems. Thank you very much.

Lexter W,

Emeryville, CA
Too expensive to repair
March 19, 2026
Overall rating

Jessup was very professional. I wish I could still shop at Sears. I need a new refrigerator.

Kathy D,

Redford, MI
Washing machine repair
March 19, 2026
Overall rating

Hector arrived early and knew what he was doing replaced the part and really didn't take to long

Steven S,

East Meadow, NY
Microwave repair
March 19, 2026
Overall rating

Ryan was great with the repair of the microwave. He worked to get a part that was no longer available at first try. He was thorough and efficient. Pleasant to work with.

Linda H,

Boca Raton, FL
Helpful
March 19, 2026
Overall rating

Very helpful, quick, patient, informative, knowledgeable, and solved the problem.

Jerilyn R,

New York, NY
Review
March 18, 2026
Overall rating

Andrew was really great. Did a wonderful job in fixing the problem with the dryer.

Cathy P,

Jamaica, NY
Service by Joseph
March 18, 2026
Overall rating

Very friendly, information, respectful of property. He took his time to explain the issue and final determination on the machine.

Gabriele C,

Waterford, WI