Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services

Total reviews

47.3K

Average Rating

4.8/5

Excellent
March 22, 2026
Overall rating

Mike was very professional and got the job done well!

Rhonda N,

Maryville, TN
Mrs O'Neal
March 22, 2026
Overall rating

He was very professional and helpful and knowledgeable about his job

Joseph A,

Carlisle, PA
Patrick
March 22, 2026
Overall rating

Patrick was professional & knowledgeable about my stove. He was punctual & he was able to resolve my problem in less than an hour.

Theresa A,

Le Roy, NY
Excellent
March 20, 2026
Overall rating

Solved the issue. He had the part that was needed,

Claudia D,

Chicago, IL
Great
March 20, 2026
Overall rating

When they do finally come, the work is fine, good

Raymond F,

Honolulu, HI
Sears appliance master repair contract agreement
March 20, 2026
Overall rating

Excellent interaction. Good manners. A Concern spirit. Right to what is needed to correct the problem, and whether the contract covers the problem. Again, EXCELLENT SERVICE.

Pearl G,

Chicago, IL
Tech visit
March 20, 2026
Overall rating

Freddie was friendly, great, informative, and knowledgeable, would highly recommend Freddie!

Anthony C,

Tampa, FL
Quick and respectful
March 19, 2026
Overall rating

David was kind, wore shoe covers, quickly diagnosed and fixed my issue.

David R,

Poulsbo, WA
Exceptional Service
March 19, 2026
Overall rating

Tim from Sears Home Appliance Repair was nothing short of exceptional. He solved a persistent oven heating issue that had been a complete mystery for far too long—my oven wouldn't hold temperature unless the door was cracked open. Within no time, Tim pinpointed the problem, overnighted the part, and had it resolved. What truly stood out was his calm, friendly demeanor and clear professionalism. He made the entire process effortless, even taking the extra step to handle the install booking details for me. In my opinion, this was a top-drawer customer service experience from start to finish. I couldn't be more pleased and will be singing Sears Home Appliance Repair's praises to my friends and family.

Ashok S,

Eastpointe, MI
Dishwasher Repair
March 19, 2026
Overall rating

Robert was great, identified the problem, what was needed to fix it, and quickly completed the repair. Would gladly recommend his services.

Jason S,

Seattle, WA