Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.3K


Average Rating

4.8/5

Washing Machine Repair
March 25, 2026
Overall rating

I was amazed at how quickly Louis diagnosed the problem and replaced the drain pump. Louis was very friendly, informative, and professional. Louis made a bad day (broken machine) turn into a great day with the machine back in service!!!

Timothy F,

Bay City, TX
Washer repair
March 25, 2026
Overall rating

Jose was very friendly and knowledgeable. Took the time to explain everything slowly and in detail

Glenn N,

Westminster, CA
Great technician
March 25, 2026
Overall rating

Did a great job. Also registered my other appliances on my sears plan.

Christine W,

Buena Park, CA
Professional, Knowledgeable, and Pesonnable
March 25, 2026
Overall rating

Johnnie explained everything very well. Very satisfied with how quickly Sears sent someone over, and how easily he explained what the problem was.

Gerard V,

Coral Gables, FL
freezer fix
March 25, 2026
Overall rating

the mechanic was very good. He was very considerate. Very knowledgeable.

Ilene A,

Tacoma, WA
Washing machine repair
March 25, 2026
Overall rating

He provided good information and was very professional Hopefully this will finally fix the problem

Sandi B,

Laguna Hills, CA
Wait times
March 25, 2026
Overall rating

The technician was friendly and did a nice job. In the future you all need narrow the possible times down from a full day down to half days. People can't take off of work for a full day when all that is necessary is a half day

Glenn I,

Sparrows Point, MD
Excellent Service
March 25, 2026
Overall rating

Jose was a total professional. Knowledgeable, able to answer all questions and respectful. Even though my unit was not repairable, he was clean, thorough and friendly.

Patricia S,

Montclair, CA
Chester
March 25, 2026
Overall rating

Did the work with care and was very polite did the work well

Jesus D,

San Diego, CA
Knowledgable and friendly
March 25, 2026
Overall rating

Assed our fridge and gave some tips. Very friendly. A+

Angelika Z,

Clearwater, FL