Kenmore Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.3K
Average Rating
4.8/5
Washer repair
Jeffrey was very professional and friendly. He had my washer fixed in no time.
Cheryl H,
Scranton, PAGetting dishwasher to drain
Communication on estimated repairman arrival time worked out great. Turned out that this repair was a very simple fix, but I would never have guessed the repair involved removing a port plug in the garbage disposal where the dishwasher was supposed to drain - something that was not properly done by the recent installer of the garbage disposal. The dishwasher repairman, Bruce, correctly diagnosed the problem almost within seconds of arrival at our house.
Ronald D,
Hattiesburg, MSBryan is a great technician!
Bryan was very knowledgeable and fixed my problem in one trip. I couldn't be more pleased with the service he provided on my dryer. Your AI system though, is extremely limited, so much so that I nearly cancelled. So glad I didn't!
Tracy J,
Wheeling, WVWasher repair
Friendly, on time got the work done quickly and was knowledgeable.
Yvonne P,
Los Lunas, NMEdmar
He is a highly professional technician who is well-versed not only in the mechanics and components—but also in the actual operation—of the system (in this case, the refrigerator). Furthermore, he explained to me how to file claims online and how to obtain better service from Sears. For this reason, I believe I will continue to maintain my service contract with Sears Home Services for my electrical appliances.
Jorge O,
Raleigh, NC?
Drew is very knowledgeable and easy to work with. Thank you.
David P,
Sioux City, IAProfessional and knowledgeable
Professional and Great personality. Knowledgeable about what he was doing. No parts ordered. He was able to resolve the issue just by looking.
Ramon B,
Chesapeake, VAGas dryer repair.
Jacob fixed my dryer, and was polite and professional. Will use your service again.
Carolyn C,
South Ozone Park, NYWould recommended!
The technician came on time in fact, reached out to me since he was in the area to come even two days early and that was very, very helpful. Explained very patiently what the issue was with my washer with the options were what the Home Warranty company was willing to do would definitely recommend.
Pat T,
Staunton, VATop notch service!
Marcus did an exceptional job diagnosing and fixing the problem with my washing machine. He communicated several times prior to arrival, arrived earlier than expected, and performed the work quickly. He was personable and extremely knowledgeable about the issue. Overall the entire process from online booking to payment was flawless!
David W,
Arlington, TX