Kenmore Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.3K
Average Rating
4.8/5
Washer service
Fast and very efficient! Did a great job, text me to let me know when he would arrive.
Barbara F,
Yuma, AZDryer repair
Very professional and knowledgeable!!! Richard was also very punctual and polite. Highly recommend him
Christian O,
Miami, FLGreat service
Professional and knowledgeable. Got the job done in a timely manner. Everything is working well.
Robert H,
Winter Park, FLWasher fix
Courteous, knowledgable, efficient. Process was very smooth. Stephen was a great technician!
John Z,
Allentown, PASears does a great job with scheduling
Edmar communicated well, showed up on time, diagnosed the problem and let me know what my options were. Really appreciate that I was given a time window for his arrival that was continuously updated throughout the day.
John B,
Cary, NCHe's an actual Repair person for Sears
Johnny is an excellent repair person very friendly. Knows why he still cleans up his mess
Robert B,
Versailles, KYCareful diagnosis
Rudy was patient, systematic and thorough in working through the possible reasons for lack of heating in our clothes dryer, checking connectivity and operation in different parts of the system as he went along. I had imagined the issue was the electrical igniter, but it turned out to be the timer dial, which wasn't signaling the igniter. He was then able to give me a carefully prepared quote for the cost of replacing it.
George V,
Newton Center, MAVery good and professional technician.
Very polite and respectful gentleman. After checking explained every detail, and showed how to manage later on.
Versha M,
Richmond, TXgreat guy
Marshall was a very knowledgeable technician. He fixed our refrigerator and explained everything and taught us all about how everything worked. He was wonderful to talk to and very personable. I am glad he was our service tech. We would ask for him again.
Kathleen L,
Hartland, MIJose the excellent repair technician
Jose remained cool and collected when he encountered difficulty communicating with his home office about parts needed to restore our GE top-loading washing machine to full service. He explained to me and apologized for the situation in a very professional manner.
Valerie J,
Laguna Niguel, CA