Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services

Total reviews

47.4K

Average Rating

4.8/5

On time and efficient
April 14, 2026
Overall rating

Bernardo arrived on time with a smile and a great attitude. He worked efficiently to address the heating issue with my dryer. Within 15 minutes the job was complete and I had a functioning dryer.

Robert B,

Chatsworth, CA
Great Service!
April 14, 2026
Overall rating

Quick, knowledgeable and efficient! Problem solved and they when they said they would. I appreciate the tracking tool! Thank you so much!

Lynette B,

Manning, SC
Awesome
April 14, 2026
Overall rating

Cordial, knowledgeable, courteous. He got to the point fixed it. And checked it.

Brent S,

Virginia Beach, VA
what is review title
April 13, 2026
Overall rating

Bret is the most wonderful technician that we have ever had. He is so skilled at his job. He is effecient, he is polite and kind. You have never had any technician who is this devoted to his job. You are lucky to have him work for you and so are we.

Jocelyn H,

Ashland, OR
Correct Water filter needed
April 13, 2026
Overall rating

Roman fixed my refrigerator door handle and showed me the correct water filter to order from Sears. After ordering the incorrect water filter three times, I am relieved!

Mary G,

Cypress, TX
Washing machine repair
April 13, 2026
Overall rating

Roman was very professional and friendly would definitely recommend him

Raymond M,

Houston, TX
Dryer Repair
April 13, 2026
Overall rating

I had an excellent experience with Desmond! He took the time to listen to my concerns, and he explained the issue with my dryer in a way I could understand. He was polite, professional, and knowledgeable in his area of expertise. I highly recommend anyone to his services through Sears. Thank you!!

Carolyn D,

Lincoln Park, NJ
Efficient
April 13, 2026
Overall rating

He got the part ordered and the fridge fixed in a timely manner. Figured out the problem quickly.

Dawn B,

Harrisburg, AR
5
April 13, 2026
Overall rating

Fixed the problem quickly. Was very professional. He did a great job

Mel B,

Tomball, TX
Leaking dishwasher
April 13, 2026
Overall rating

Its a shame I can't leave a 5 star rating for a person without adding comments. I don't do these.....but felt he was kind, considerate, thorough, and competent.

Edwin S,

Paris, TX