Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.8/5

Excellent Service
April 04, 2026
Overall rating

Jules was professional and very thorough in handling the problem with my washer. He made sure everything was in working condition before he left.

Roberta N,

Philadelphia, PA
Ice maker
April 04, 2026
Overall rating

Came when expected, he fixed the problem and was courteous

Steve J,

Acton, TX
dishwasherPaul was
April 04, 2026
Overall rating

Paul was very polite, worked fast seemed very efficient. Very pleased

Theresa M,

Cumberland, RI
He tried to fix my refrigerator
April 04, 2026
Overall rating

My refrigerator was not working and he thought it needed a good cleaning so we cleaned it out but my refrigerator didn't work still after he left. It's been two days trying to get someone to come back to fix my refrigerator.

Alice B,

Orland Park, IL
Repaired oven
April 04, 2026
Overall rating

Very professional and a great deal of knowledge, well ask for Phil again when needed.

Brenda L,

Sanford, NC
He did his best.
April 04, 2026
Overall rating

Good.. didn't have the parts. Wish I knew kenmore more likely won't have anymore parts. The fridge only 6 year old. I would also like to know how or why it doesn't work.

Cynthia L,

Jacksonville, FL
Very good service
April 04, 2026
Overall rating

The technician was on time, explained the problem and did a goo check on the washing machine.

Saideh M,

Trujillo Alto, PR
Dryer maintenance
April 03, 2026
Overall rating

Very knowledgeable and customer service oriented. Very personal and amicable.

Fred C,

Whittier, CA
Brian
April 03, 2026
Overall rating

All good. He was very efficient explaining what had happened. Thank you

Marlene R,

Yuma, AZ
Sears home service
April 03, 2026
Overall rating

He was very courteous very thorough and found the problem . Unfortunately the problem wasn't with the home appliance. He advised me to call a plumber,

Betty K,

Ellicott City, MD