Kenmore Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.4K
Average Rating
4.8/5
Service provided by Mehrdad
He was very personable and informative. Fixed the washing machine very quickly.
Betty S,
Tulalip, WAExcellent
Communication and explosions appreciated. This is the third visit for the same problem. I am sorry I bought the refrigerator.
Janelle M,
Leonardtown, MDWashing Machine repair
Mahamoud quickly found the problem with the washer, ordered the part which came before his follow up service call and fixed the problem. Very thankful he was able to identify and solve the problem quickly!
Margaret K,
Brookfield, ILReview of tech Tadderick
Very nice guy and informative. Our Stovetop was a discontinued model ( no avail parts) and he showed us the serial number and model number so we can try to find a similar Kenmore model.We would use your company again
Archie C,
Baytown, TXPierre's Review
Pierre was very nice and helpful. He went over the diagnostic with me & showed me pics of the parts that needed repair.
Pamela L,
Canal Winchester, OHVery good service
Explained everything that needs to be done he was very helpful!
Cheryl C,
Cape Canaveral, FLWell done!
Christoper was the other technician in the previous review…. The technicians did a wonderful job. They arrived earlier than anticipated.👍 They repaired the washing machine in an efficient manner. Left the laundry room neat and clean. They are both personable and professional and a credit to Sears repairs. ⭐️⭐️⭐️⭐️⭐️
Cathy D,
Conway, SCThank you
The service was great. Treavor was very punctual and efficient.
Albin N,
Jefferson City, MOHome Warranty was chaotic, but I'm glad I got Steven
I scheduled my sears service through my home warranty, and they told me they'd waived their scheduling fee and to pay the representative at the door. This caused some confusion when Steven arrived, because he initially wanted me to pay the home warranty. Steven was very professional, and noticed that the exterior unit line was frozen anyways, so I should work with home warranty and clear things up while it thaws. Next time, I'll make sure to dial ip my home warranty once he's at the door so they can let him know that they're alright with him receiving the only payment for the visit. I am very appreciative for his time during this very warm and very busy season!
Woor P,
Arlington, VAA real professional
Good communication, explains everything so I can understand. You can tell he is a a knowledgeable, professional with Kenmore washers.
Chanelle L,
Inglewood, CA