Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.2K


Average Rating

4.8/5

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March 26, 2026
Overall rating

Drew is very knowledgeable and easy to work with. Thank you.

David P,

Sioux City, IA
Professional and knowledgeable
March 26, 2026
Overall rating

Professional and Great personality. Knowledgeable about what he was doing. No parts ordered. He was able to resolve the issue just by looking.

Ramon B,

Chesapeake, VA
Gas dryer repair.
March 26, 2026
Overall rating

Jacob fixed my dryer, and was polite and professional. Will use your service again.

Carolyn C,

South Ozone Park, NY
Would recommended!
March 26, 2026
Overall rating

The technician came on time in fact, reached out to me since he was in the area to come even two days early and that was very, very helpful. Explained very patiently what the issue was with my washer with the options were what the Home Warranty company was willing to do would definitely recommend.

Pat T,

Staunton, VA
Top notch service!
March 26, 2026
Overall rating

Marcus did an exceptional job diagnosing and fixing the problem with my washing machine. He communicated several times prior to arrival, arrived earlier than expected, and performed the work quickly. He was personable and extremely knowledgeable about the issue. Overall the entire process from online booking to payment was flawless!

David W,

Arlington, TX
Washing Machine Repair
March 25, 2026
Overall rating

I was amazed at how quickly Louis diagnosed the problem and replaced the drain pump. Louis was very friendly, informative, and professional. Louis made a bad day (broken machine) turn into a great day with the machine back in service!!!

Timothy F,

Bay City, TX
Washer repair
March 25, 2026
Overall rating

Jose was very friendly and knowledgeable. Took the time to explain everything slowly and in detail

Glenn N,

Westminster, CA
Great technician
March 25, 2026
Overall rating

Did a great job. Also registered my other appliances on my sears plan.

Christine W,

Buena Park, CA
Professional, Knowledgeable, and Pesonnable
March 25, 2026
Overall rating

Johnnie explained everything very well. Very satisfied with how quickly Sears sent someone over, and how easily he explained what the problem was.

Gerard V,

Coral Gables, FL
freezer fix
March 25, 2026
Overall rating

the mechanic was very good. He was very considerate. Very knowledgeable.

Ilene A,

Tacoma, WA